Volvo Cars Arrowhead

Excellent, service, Brian should be rewarded for his efforts to meet the demands of the customer. Very personable and always puts the customer ahead of anything else. Great work. efforts to meet the demands of the customer. Very personable and always puts the customer ahead of anything else. Great work. More

The guys at Volvo of Phoenix was able to get me as close as possible to my target budget without me feeling pressured into buying. Lea and her team was kind and patient in making sure that all my core featu as possible to my target budget without me feeling pressured into buying. Lea and her team was kind and patient in making sure that all my core features was covered or at least offered alternatives. I would recommend them to anyone! More

Great service as usual from Volvo of Phoenix. Car back earlier than promised even thought not all parts were on site. Labor costs were pricey. earlier than promised even thought not all parts were on site. Labor costs were pricey. More

i really like the sevice i got from the time i arrived to the time i left. i was asked if i needed any help by multiple employees just walking up to service. the overwelming greetings was great and so was th the time i left. i was asked if i needed any help by multiple employees just walking up to service. the overwelming greetings was great and so was the service dept and brian who helped me with my service of my car. one big thing i really like about this dept and volvo over all other dealers was there was no up sell of any other parts just for money. i was told exactly what part was needed and it also came to be cheaper than i was quoted. i will recommend this dealership to everyone i know due to the excellent customer service and knowledge that is given from all employees. they went over and beyond expectations. thank you midway volvo!!!!! More

The volvo team was very patient with us, staying back with us until 10pm to help us finish paperwork. Pavel was very professional but at the same time very enjoyable, and he was very descriptive and know with us until 10pm to help us finish paperwork. Pavel was very professional but at the same time very enjoyable, and he was very descriptive and knowledgeable about the S60. Joseph was very much similar to Pavel and he also knew a good amount. Overall the experience with the volvo team was wonderful, and if we were to buy another volvo it would be at the phoenix branch with the same people. More

I originally purchased my Mercedes Benz C230 from this dealership. The were super efficient and were able to have the majority of the paperwork done before I even stepped foot in the door. I had no trade dealership. The were super efficient and were able to have the majority of the paperwork done before I even stepped foot in the door. I had no trade in, which made it very easy to get things done quickly. I'm not very knowledgeable about cars and the manager Nathan was able to walk me through the process by describing what was happening step by step in the simplest of ways possible. Even when i got frustrated he was nothing but professional and calm. I now bring my car in to Volvo to have them do all my maintenance and they're prices are less than the Mercedes dealership and their work is just as quality. I just recently sent my husband back to this dealership to have him purchase a new vehicle and it was as simple as pie! I plan to recommend that anyone I know who is looking for a car (new or used) go to this dealership! They take great care of their customers! I'd give 6 stars if I could! More

When I first arrived at the dealership I was surprised how nice and friendly everyone was. Even though the service department was closed I was shown the waiting area along with service bay. I currently ow how nice and friendly everyone was. Even though the service department was closed I was shown the waiting area along with service bay. I currently own a Volvo xc60 and it was nice to know that they provide service loaners while you are in service. John, began to ask me what I enjoyed about my current vehicle. I explained that the safety of my family is very important to me. He asked if I had seen the 2014 xc60 with city safety. I explained that I have never heard of it. He had me join him on a test drive and showed me what I believe is the neatest feature on any vehicle I have ever seen. I was sold right then. John explained that I would receive the same vehicle but for a lot less if I purchased a 2013. I ended up saving a lot of money after he had showed me a side by side comparison of the two. They also gave me what I believe is a fair offer on my vehicle. I had very low miles and only drove from work and back home. John explained he would make sure I got the best deal. After I signed all the paper work I got to meet with the finance department. He was extremely polite and went into great detail about the warranty. After I met with him, I also met with two managers that both congratulated me and helped me set up my Bluetooth. I received both of their personal cell phone number if my wife or I had any questions. Over all I was extremely pleased and I am already considering purchasing my wife a new s60. More

The WORST car dealership experience I've ever had! Lied to and then lied to again. Incompetence or scam artists... or a combination of both. Volvo of Phoenix is the reason why the public HATES c Lied to and then lied to again. Incompetence or scam artists... or a combination of both. Volvo of Phoenix is the reason why the public HATES car dealerships. If they went out of business today, the world would be a better place. The general management here ought to be ashamed of their staff. STAY AWAY AT ALL COST. More

Brian Lawrence went ABOVE and BEYOND to address a dead battery in my wife's XC90. It was Black Friday and when she went out to go shopping that morning, the battery was completely dead. Within 60 minutes battery in my wife's XC90. It was Black Friday and when she went out to go shopping that morning, the battery was completely dead. Within 60 minutes Brian had someone out at my house to replace the dead battery. This is definitely the type of service that will KEEP ME GOING BACK and will insure that I am a LOYAL VOLVO CUSTOMER! Thanks Brian! More

We had an excellent experience with Volvo of Phoenix service department. We were able to quickly get an appointment that was convenient for us. The facility is clean and the staff, particularly Brian, service department. We were able to quickly get an appointment that was convenient for us. The facility is clean and the staff, particularly Brian, are very helpful. Brian clearly explained the work that needed to be done on the car and the work was performed in a timely and efficient manner. We are very pleased with their service. More