Volvo Cars Arrowhead

Very happy with how quickly work was done. Brian offered thorough explanations of required work. Gave me the part so I could take it home and show the man offered thorough explanations of required work. Gave me the part so I could take it home and show the man More

The people in the service department were excellent to work with they tracked down the problem in a very short period of time. They had to update a part of the software that was causing a low tire pressur work with they tracked down the problem in a very short period of time. They had to update a part of the software that was causing a low tire pressure light to come on. I was very satisfied with the outcome. More

Unexpected issue with car required tow in service to address. Service advisor handled all issues. All issues addressed timely & car returned as promised and very clean. address. Service advisor handled all issues. All issues addressed timely & car returned as promised and very clean. More

Excellent Service Brian Lawrence provided excellent service. He didn't oversell me on anything I didn't need and was extremely fair and incredibly prompt in responding Brian Lawrence provided excellent service. He didn't oversell me on anything I didn't need and was extremely fair and incredibly prompt in responding to phone calls and initiating them when necessary. More

Very friendly service, work was done in the exact time I was quoted, I am from canada and brought my new xc90 down for the winter and was pleased with the service as I became do for my initial 16000 km/10 was quoted, I am from canada and brought my new xc90 down for the winter and was pleased with the service as I became do for my initial 16000 km/10000 mi service. More

We really enjoy working with Jake he is a very personable youngman and knows his stuff. and hopefully won't have the need to come back for service anytime soon but if we do we will be looking forward to havi youngman and knows his stuff. and hopefully won't have the need to come back for service anytime soon but if we do we will be looking forward to having Jake take care of any questions we may have in the future. More

We just relocated from Chicago to Scottsdale. Car was shipped via an auto shipper. Within a few hours the car had a gas smell. We waited a few days and decided it was time to go to service. We booked our shipped via an auto shipper. Within a few hours the car had a gas smell. We waited a few days and decided it was time to go to service. We booked our appointment online. We confirmed our appointment with Brian prior to departing the hotel. Upon arrival we were met and the car was taken in for observation! Brian reported back to us in less than hour with the issues. The car is 11 years old with 28,000+ miles. He gave us the quote and advised the work would take 5-6 hours. We asked what options were available to us with transportation back to our hotel which was at Scottsdale & Shea. No loaners were available and no loaners were due back in. No rental option available either. He arranged for a staff member to drive us back and for us to be picked up the next day. That worked for us. Pickup day same great service. Leslie picked us up and back we went. Brian met us promptly, told us the car was in great shape. Always good news. Provided us with info on what to expect that now the car was out of the cold and into the heat of desert. You've made a new customer. This is the kind of relationship we desired just like at Howard Orloff Volvo in Chicago. Thanks More