Volvo Cars Annapolis - Service Center

Dependable I can always depend on Luis to address my Volvo questions and get the service I need in a timely manner. Thank you Luis and the Service Department! I can always depend on Luis to address my Volvo questions and get the service I need in a timely manner. Thank you Luis and the Service Department! More

Great, as always! Walt and Mark ALWAYS provide superb service. They are honest, dedicated and very helpful. I wish their service was what I would get at other places Walt and Mark ALWAYS provide superb service. They are honest, dedicated and very helpful. I wish their service was what I would get at other places of business. More

Excellent service Service at Annapolis Volvo is a smooth and comprehensive process. All work is explained first, and recommendation made based on the car's condition. T Service at Annapolis Volvo is a smooth and comprehensive process. All work is explained first, and recommendation made based on the car's condition. This is what service should be at all dealerships. More

Helpful and courteous I always find the service department at Annapolis Volvo to be helpful and courteous. Luis Cabrera usually helps me and he is excellent. Recently I ha I always find the service department at Annapolis Volvo to be helpful and courteous. Luis Cabrera usually helps me and he is excellent. Recently I had to make an appointment to take the car back after service; the one-touch up/down function on the driver's window wasn't working. Rather than just take my keys and make me wait, the service technician (not Luis this time;I don't remember his name) hopped in the car, pushed a few buttons, fixed the problem and got me on my way in just minutes. Very helpful. I will single out salesperson Bobby Johnson also. While at the dealership for service, my wife and I were looking at the new models. Bobby took a lot of extra time showing us around in the basement where a the new models are stored. He also knew a lot about the vehicles he was selling. I read up a lot on cars, and I can tell you that is not always the case with car sales people I've never had anything but positive experiences at Annapolis Volvo. More

Oil change Great customer service explain clearly with you what services you need done. And what they did far as mantince I would be buying another Volvo in the Great customer service explain clearly with you what services you need done. And what they did far as mantince I would be buying another Volvo in the com years ahead. More

Great Automobile Service MY experience with Mr Walt Clements was Excellent as Always ,Professional ,Explained service needed , answered any concerns ,and Always with a Great S MY experience with Mr Walt Clements was Excellent as Always ,Professional ,Explained service needed , answered any concerns ,and Always with a Great Smile . Outstanding Service . More

My Advisor did an excellent!! My Advisor was the absolute best... Mr Luis reassure my husband that he would take care of the work need. He has constantly been in contact with us. My Advisor was the absolute best... Mr Luis reassure my husband that he would take care of the work need. He has constantly been in contact with us. More

Diagnosis Luis gave me a diagnosis of my two problems: tire pressure sensor - I should watch for low tire pressure; skid sensor should be fixed when I return fo Luis gave me a diagnosis of my two problems: tire pressure sensor - I should watch for low tire pressure; skid sensor should be fixed when I return for a 114,000 mile service. More

Service Day! The Service took entirely too long...4 hours+!! I do not intend to spend half of my day at the dealership. If a service is going to take more than 2 h The Service took entirely too long...4 hours+!! I do not intend to spend half of my day at the dealership. If a service is going to take more than 2 hours. the dealership should be prepared to offer a loaner car immediately upon arrival. Otherwise, the service representative was attentive. More

Quick repair to get us back on the road. Luis was very accommodating to get us in for a quick battery change and back on the road. He is always great to work with! Thank you! Luis was very accommodating to get us in for a quick battery change and back on the road. He is always great to work with! Thank you! More