Volvo Cars Annapolis - Service Center
Annapolis, MD
1,300 Reviews of Volvo Cars Annapolis - Service Center
Great Service My service adviser Walt explained everything fully and to my satisfaction. Great service visit, no issues and I appreciate the follow up. Thank you v My service adviser Walt explained everything fully and to my satisfaction. Great service visit, no issues and I appreciate the follow up. Thank you very much. More
Scheduled maintenance Annapolis Volvo never fails me! They’re quick to return calls, always helpful in scheduling service work, and reliably timely and efficient. The ser Annapolis Volvo never fails me! They’re quick to return calls, always helpful in scheduling service work, and reliably timely and efficient. The service department isn’t why I bought my Volvo but they are the reason I always bring my convertible to them for service and mechanical problems. More
extremely satisfied Excellent service and personnel care. I always know that I will be treated well and my car will receive the necessary repair work. I appreciate their Excellent service and personnel care. I always know that I will be treated well and my car will receive the necessary repair work. I appreciate their work! More
Very Friendly and Great Service Annapolis Volvo and their team were very friendly, offered great service at a fair price. This team treats you like family and I cannot recommend them Annapolis Volvo and their team were very friendly, offered great service at a fair price. This team treats you like family and I cannot recommend them highly enough. Thank you to everyone over at Annapolis Volvo. More
Perfect service experience I needed the one-year service for my 2019 XC40 and was pleased to get a quick, convenient appointment even though it was Christmas week. Walter Cleme I needed the one-year service for my 2019 XC40 and was pleased to get a quick, convenient appointment even though it was Christmas week. Walter Clements, Asst. Service Mgr., was very knowledgeable and helpful, continuing the excellent service that I have come to expect from Volvo Cars Annapolis. Frankly, I was stunned to learn that when Volvo says that it covers all required maintenance during the warranty, it means it -- I really was expecting some charge for something. From the day I started looking for a car with Thom Lamm, my experience with this dealership and all of its representatives, has been perfect. I continue to be extremely happy with both my car and the dealership and would give more stars if I could. More
Didn’t ResetAny Warning Lights None of the warning lights or service schedule was reset. There’s no instructions in the manual or online for my vehicle. I can either drive back to None of the warning lights or service schedule was reset. There’s no instructions in the manual or online for my vehicle. I can either drive back to the dealership or live with seeing the warming everyday for the next year. Not the service I expected from a high end dealership. More
Extremely long time to complete repair The people at Volvo Annapolis are very friendly. The reason I am only giving 3 stars is because it took 4 hours to complete the replacement of a thir The people at Volvo Annapolis are very friendly. The reason I am only giving 3 stars is because it took 4 hours to complete the replacement of a third brake light! And my appointment was first thing in the morning. I received an email stating that the work was done, but I did not receive my car until 40 minutes later. I was told it took that long to do the paperwork. Not a chance. I will certainly go back and hopefully it won't take so long. More
brakes It was a last minute need before leaving for a long trip. Luis made sure my car was safe and ready for my long trip. It was a last minute need before leaving for a long trip. Luis made sure my car was safe and ready for my long trip. More
Great service experience We love Volvo Annapolis. Service is always very prompt and the waiting area is very comfortable. We won’t ever take our XC60 anywhere else for service We love Volvo Annapolis. Service is always very prompt and the waiting area is very comfortable. We won’t ever take our XC60 anywhere else for service. More
Great service! We have been customers of Volvo Cars Annapolis for several years and have purchased two XC90’s from them. Both the sales process as well as the expe We have been customers of Volvo Cars Annapolis for several years and have purchased two XC90’s from them. Both the sales process as well as the expert service over the years keeps us coming back. Very happy with our experience. More