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Volvo Cars Annapolis - Service Center

Annapolis, MD

4.6
1,300 Reviews

1,300 Reviews of Volvo Cars Annapolis - Service Center

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January 04, 2020

Great Service My service adviser Walt explained everything fully and to my satisfaction. Great service visit, no issues and I appreciate the follow up. Thank you v More

by terrybarnes9417
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Walt Clements
January 04, 2020

Scheduled maintenance Annapolis Volvo never fails me! They’re quick to return calls, always helpful in scheduling service work, and reliably timely and efficient. The ser More

by debuckwalter0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The service manager. My husband went in and he is dyslexic. This means he doesn’t really associate names with people. Therefore he doesn’t always recall them. Sorry!
January 02, 2020

extremely satisfied Excellent service and personnel care. I always know that I will be treated well and my car will receive the necessary repair work. I appreciate their More

by PHILLIP.HARMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Walt Clements
January 02, 2020

Very Friendly and Great Service Annapolis Volvo and their team were very friendly, offered great service at a fair price. This team treats you like family and I cannot recommend them More

by MSTICK14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Wergin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Walt Clements, Luis Cabrera
December 31, 2019

Perfect service experience I needed the one-year service for my 2019 XC40 and was pleased to get a quick, convenient appointment even though it was Christmas week. Walter Cleme More

by jbutler8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Walt Clements
December 28, 2019

Didn’t ResetAny Warning Lights None of the warning lights or service schedule was reset. There’s no instructions in the manual or online for my vehicle. I can either drive back to More

by kiddsiria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Walt Clements
Dec 30, 2019 -

Volvo Cars Annapolis responded

We definitely messed up on this, as we discussed in our telephone call. Thanks for your understanding and your willingness to walk through the reset procedure with us to eliminate further inconvenience for you. Our technician has been advised that he overlooked this important step. We appreciate your letting us know.

December 22, 2019

Extremely long time to complete repair The people at Volvo Annapolis are very friendly. The reason I am only giving 3 stars is because it took 4 hours to complete the replacement of a thir More

by KL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Walt Clements
December 21, 2019

brakes It was a last minute need before leaving for a long trip. Luis made sure my car was safe and ready for my long trip. More

by BELMONT709
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Cabrera
December 21, 2019

Great service experience We love Volvo Annapolis. Service is always very prompt and the waiting area is very comfortable. We won’t ever take our XC60 anywhere else for service More

by ANNECPINTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Cabrera
December 20, 2019

Great service! We have been customers of Volvo Cars Annapolis for several years and have purchased two XC90’s from them. Both the sales process as well as the expe More

by ONACORNCOVE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thom Lamm, Walt Clements
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