Volvo Cars Annapolis - Service Center

7,500 mile Interval Service at 100,000 miles Service was completed promptly. My advisor Karwin Turner explained in layman terms the need and what was required for the alignment. He also explained Service was completed promptly. My advisor Karwin Turner explained in layman terms the need and what was required for the alignment. He also explained a suspension leak that needed to be addressed and required a return visit after ordering right front cv boot part. He gave a yea or nay option and we scheduled for the following week. More

This was the worst customer service ever! I found Walt to be condescending and rude. I left with key fob with a new grease stain and a sticker mark. My car had to be washed twice due to them missing sectio be condescending and rude. I left with key fob with a new grease stain and a sticker mark. My car had to be washed twice due to them missing sections on the car. I was told that my next oil change would be significantly more money due to a recommendation but the sticker in the car reads the old oil type. I won’t be back More

7,500 mile checkup Prompt service at a reasonable fee. I have been satisfied with this company for many years. Walt Clements has been taking care of my vehicles since A Prompt service at a reasonable fee. I have been satisfied with this company for many years. Walt Clements has been taking care of my vehicles since April 2001 More

Easy late drop off after 5:30 pmQuick and professional Easy late drop off after 5:30 pm Quick and professional service provided by Karwin Turner He called me the next day and clearly communicated any iss Easy late drop off after 5:30 pm Quick and professional service provided by Karwin Turner He called me the next day and clearly communicated any issues Pick up was quick and easy More

Great Experience Brought in the car for two items that needed checking. Service was thorough and complete. Karwin kept me informed and found what needed to be done. Fa Brought in the car for two items that needed checking. Service was thorough and complete. Karwin kept me informed and found what needed to be done. Fantastic! More

Great Service I was kept informed of the progress. A thorough explanation of work needed and why. Comfortable sitting area. Car was returned washed and cleaned up I was kept informed of the progress. A thorough explanation of work needed and why. Comfortable sitting area. Car was returned washed and cleaned up. More

Friendly, courteous, professional service. Walt took time to explain how to download and use Volvo-In Call. Quality Matters and Volvo delivers with its products and service. time to explain how to download and use Volvo-In Call. Quality Matters and Volvo delivers with its products and service. More

awesome experience I came in for a repair of a broken wiper arm, caused by my local car wash. I was close to needing my 20,000 mile service, but hadn't made that appt wh I came in for a repair of a broken wiper arm, caused by my local car wash. I was close to needing my 20,000 mile service, but hadn't made that appt when I scheduled the wiper arm repair. When I asked Mr. Clements if it would be possible to get the service done as well, he immediately said yes. I only waited 1.5 hours for the entire process. More

Finally found source of annoying sound I brought my S60 in for a straight forward fix to an oil leak and a not so straight forward investigation as to the source of a crunching sound in the I brought my S60 in for a straight forward fix to an oil leak and a not so straight forward investigation as to the source of a crunching sound in the front end. Both had been looked at by a local mechanic. The oil leak needed a dealer part. They were unable to figure out the noise. I appreciate the extra time for mechanic Bill to find and fix the noise. More

Great Service, As Always My husband dropped our car off Monday morning and we had it back that same day. The service department (Walt) keeps you appraised of what is going on My husband dropped our car off Monday morning and we had it back that same day. The service department (Walt) keeps you appraised of what is going on the whole time, they do excellent work, and the car comes back looking like they detailed it for you. I could not be more pleased with my vehicle or my entire experience in dealing with Annapolis Volvo. Thank you! More