Volvo Cars Annapolis - Service Center

I have been a consumer of the service department for at least 20 years. With each year they have evolved into my receiving top notch assistance with an experienced Service Advisor, Walter Clements, and Ser least 20 years. With each year they have evolved into my receiving top notch assistance with an experienced Service Advisor, Walter Clements, and Service Technician, Mark Ousler. A win win customer satisfaction duo. More

The service associates are always kind and never condescending. I feel comfortable that the services are truly needed. The waiting room is comfortable and I never wait too long. Appointments are ver condescending. I feel comfortable that the services are truly needed. The waiting room is comfortable and I never wait too long. Appointments are very easy to make online. More

Thorough service at your convenience I always have my Volvo serviced here. I find that they usually have appointments availbe that serve my needs and the work is done as quickly (usually I always have my Volvo serviced here. I find that they usually have appointments availbe that serve my needs and the work is done as quickly (usually, as there are timew when the failure of an unusual part may necessitate a delay until the next day while they wait for the needed part to arrive) and completely as possible. More

Hours are too limited and availability of loaners too limited. Online scheduling doesn't offer accurate appointments. Would be nice to be greeted at vehicle instead of going inside like other dealerships limited. Online scheduling doesn't offer accurate appointments. Would be nice to be greeted at vehicle instead of going inside like other dealerships. More

Excellent maintenance experience We keep coming back to Annapolis despite living 65 miles away. Our Volvo cars keep running well for 200,000 miles. Thanks Volvo! See you soon! We keep coming back to Annapolis despite living 65 miles away. Our Volvo cars keep running well for 200,000 miles. Thanks Volvo! See you soon! More

Extremely satisfied with all key aspects of service: responsiveness, knowledge, and value. Gladly recommend Volvo Cars Annapolis to all our friends and business associates who are interested. responsiveness, knowledge, and value. Gladly recommend Volvo Cars Annapolis to all our friends and business associates who are interested. More

I had double-booked myself the morning of my appointment (an uexpecterd family issue) and your team went above and beyond to service my car and get me on the road in plenty of time. I am grateful. (an uexpecterd family issue) and your team went above and beyond to service my car and get me on the road in plenty of time. I am grateful. More

Walt, was extremely helpful. He kept me updated through out the day and recommended doing full service so I didn't need to come back in a week or so. out the day and recommended doing full service so I didn't need to come back in a week or so. More

Service. I took my car in for oil change, engine light on, bulb failure and steering was making noise when you turned it. Also I had the tires rotate and balan I took my car in for oil change, engine light on, bulb failure and steering was making noise when you turned it. Also I had the tires rotate and balance. More

Great service Took care of my needs despite my not having am appointment and took care of them in a timely manner. Definite improvement from my prior experiences. N Took care of my needs despite my not having am appointment and took care of them in a timely manner. Definite improvement from my prior experiences. Not Mr. Clements. More