Volvo Cars Annapolis - Service Center

Karwin was exceptional and provided quick service and a clear explanation of what was wrong and what was done to fix it. Great and quick service. clear explanation of what was wrong and what was done to fix it. Great and quick service. More

Another good service experience at Volvo Annapolis I love being able to schedule my service visits online, and I appreciate the comfortable customer waiting area at Volvo Annapolis with its wi-fi, snac I love being able to schedule my service visits online, and I appreciate the comfortable customer waiting area at Volvo Annapolis with its wi-fi, snacks, and television. Walt Clements was ready for me when I arrived, and the work was finished more quickly than I had expected. Overall, a great experience from an excellent dealership. More

Prompt and courteous phone & in person service. My family’s 15 year old Volvo is again running very smoothly! Walt kindly recommended a restaurant (I drove to Annapolis from Baltimore and didn’t know family’s 15 year old Volvo is again running very smoothly! Walt kindly recommended a restaurant (I drove to Annapolis from Baltimore and didn’t know where to grab some seafood). Cantler’s Riverside Inn worked out great - their happy hour chicken tacos are delicious! I loved my Subaru Crosstrack loaner vehicle and plan to stop by the partner dealership to take a closer look (it has great safety ratings, which is why my family owns three Volvos & think the Subaru deserves a look). More

Always a great experience! Friendly and clean. Couldn’t be happier with our purchase and the excellent service we’ve had ever since! Thank you Volvo of Annapolis! be happier with our purchase and the excellent service we’ve had ever since! Thank you Volvo of Annapolis! More

The very best service center I have ever taken my car to. Appointment for service available when I needed to bring car in. Check-in took only minutes. Very friendly and helpful staff. Received a call when c Appointment for service available when I needed to bring car in. Check-in took only minutes. Very friendly and helpful staff. Received a call when car service was complete . Work was completed in the estimated time. My 2014 Volvo still drives like a dream with the care of this dealer!! Will continue to purchase a Volvo at this dealer!! More

Thank you for listening to my concerns and fixing the issues. Luis is knowledgeable and has great customer service! Thank you again for your support! issues. Luis is knowledgeable and has great customer service! Thank you again for your support! More

Great Team Work!! I like coming to this location, the staff is very friendly, Luis is a great man he greet you like family, I have stop by from time to time just to ask I like coming to this location, the staff is very friendly, Luis is a great man he greet you like family, I have stop by from time to time just to ask question about my car, I hear my car sounding different some time and he just let me know that is going on with it. My plug for my phone was not working it was fixed in know time. I just got service done on 3/4/2020, Luis let me know I need brake pad, so I trust him. I have friends that are have with the service as well. Great job team!!! More

The staff is very knowledgeable and friendly. They treat you with respect. I only wish the dealership would offer longtime customers more coupons or a 10% discount. I just paid over $800.00 for a service an you with respect. I only wish the dealership would offer longtime customers more coupons or a 10% discount. I just paid over $800.00 for a service and that should have been worth a 10% discount. More

We are ALWAYS pleased with Volvo Annapolis service and caring. Luis and Walt are just superb and even though we rarely talk with those doing "the work" the results are always excellent. Would not go any caring. Luis and Walt are just superb and even though we rarely talk with those doing "the work" the results are always excellent. Would not go anywhere else. More

First, I had to call several times to make an appt. I First, I had to call several times to make an appt. I never received a call back after 2 voice mails. The customer service woman who answered the m First, I had to call several times to make an appt. I never received a call back after 2 voice mails. The customer service woman who answered the main line was very nice. She went back to the service dept to have someone answer my phone call. I only needed a tire, the tire that came on my new Volvo of less than 1 year old. They had to order the tire, so it took 2 days. Weird. Not offered a loaner either. Then, they never called to let me know the car was finished. Then, within 20 minutes of leaving the Volvo Dealership, the Low Pressure Tire Warning came on for THAT tire. i.will not use this service department again unless i have to (warranty). Its an effort thing. Put in more effort. I can deal with the tire not being in stock, but its super easy to make a phone call or send an email/text Sorry for the bad review, but its how I feel and you asked for a review. Call me if you like; James Ryan. You should have my contact info. Had service on Feb 26. More