Volvo Cars Annapolis - Service Center

My review is a 100+ and all for Fred Gentile the mechanic he is the best!! Very knowledgeable humble and friendly. Thanks to his advice we bought the car at volvo he is the best!! Very knowledgeable humble and friendly. Thanks to his advice we bought the car at volvo More

Service advisor was excellent from the time Arrive to the time I left and everyone had a mask on The young lady in the parts department was very helpful thanks the time I left and everyone had a mask on The young lady in the parts department was very helpful thanks More

Pesky issues fixed during service showed up again We brought our Volvo XC90 in for maintenance and also to fix some pesky issues, such as an engine light and tire pressure. We spent several hours wait We brought our Volvo XC90 in for maintenance and also to fix some pesky issues, such as an engine light and tire pressure. We spent several hours waiting for the car, and less than a week later the same issues have re-imerged. Not thrilled about another hour-plus drive to go back to the dealership. More

The visit would not have been necessary if the oil drain plug had been properly installed following routine 20k service. So while service seemed fine I should never have had to do it if it had been done pr plug had been properly installed following routine 20k service. So while service seemed fine I should never have had to do it if it had been done properly the first time, and I wouldn’t have had to clean my garage floor. More

Everything went as expected. Walt's estimate on timeframe for work was right on target. We appreciate the loaner car. Very happy with the service! for work was right on target. We appreciate the loaner car. Very happy with the service! More

I rate this dealership as average because they required multiple phone calls after the sale to get the title information. The service dept was ok. multiple phone calls after the sale to get the title information. The service dept was ok. More

Luis is absolutely outstanding and Walt is not that far behind. I really enjoyed seeing those guys, because I know that they are going to take good care of me behind. I really enjoyed seeing those guys, because I know that they are going to take good care of me More

We are on day 3 of our brand new 2020 car seriously malfunctioning and no one there will look at our car or call us. No managers will respond to our calls. Usually you call and set an appointment. Nope malfunctioning and no one there will look at our car or call us. No managers will respond to our calls. Usually you call and set an appointment. Nope. So we asked for a manager, Just keep getting managers are out. We were told by our sales guy to bring it in and drop it. Then got there and service said no we can’t take it today. ??? With again no appointment to bring it back. Sounds like they just sell cars at high end prices with no service to back up the warranties. More

I received very prompt help with a tire problem.The I received very prompt help with a tire problem. The staff in each area of the dealership is attentive , concerned and polite . I appreciate their h I received very prompt help with a tire problem. The staff in each area of the dealership is attentive , concerned and polite . I appreciate their help. More

Annapolis Volvo service department awsome As usually Walt, the service writer, was his professional self. work was accomplished on time as promised the facility was clean, adhering to the soci As usually Walt, the service writer, was his professional self. work was accomplished on time as promised the facility was clean, adhering to the social distancing, everyone wearing their masks. cannot say enough about this service department. More