Volvo Cars Annapolis - Service Center
Annapolis, MD
1,333 Reviews of Volvo Cars Annapolis - Service Center
Great service — very painless and Kevin was the man! This is my first “newish” car/Volvo but being able to come to this service center has guaranteed it won’t be my last. This is my first “newish” car/Volvo but being able to come to this service center has guaranteed it won’t be my last. More
Only my brakes were addressed and I was told with confidence that all my other concerns were taken care of yet when I get my car- after a week at this service center- I’m still having the same proble confidence that all my other concerns were taken care of yet when I get my car- after a week at this service center- I’m still having the same problems I had when I sent my car in for service. More
Great Service for a Unique Situation! We have owned 9 Volvos, four of which were purchased at Annapolis Volvo. Recently, when replacing tires on the C70 (for the 1st time), I learned tha We have owned 9 Volvos, four of which were purchased at Annapolis Volvo. Recently, when replacing tires on the C70 (for the 1st time), I learned that there were locks on the wheels and I had no key! I called Annapolis Service dept. and they were gracious to receive me to remove the locks with a master key on the same day. However, the wheel nuts I purchased were not matching with the original wheel nuts. After some research I finally connected with ALAN HANNON, Used Car Manager at Annapolis Volvo. He is very knowledgeable about esoteric car details and was able to provide replacement wheel nuts that matched the originals. He did not have to do this and he went out of his way to make a customer (me) happy. I have seen recent personnel changes at Annapolis, particularly in the Service dept., and I am now getting a renewed good vibe about the dealership and its new direction. Annapolis Volvo will be seeing my two cars for service again! '13 C70 and '19 Ocean Race which was a factory overseas delivery. Thanks again ALAN! More
My sales person Bill Robinson was great. His confidence in knowing about cars really made me a buyer. I have owned multiple cars in my time and never had a salesperson with the knowledge, ho His confidence in knowing about cars really made me a buyer. I have owned multiple cars in my time and never had a salesperson with the knowledge, honesty, and respect that I received from him More
Whenever I have my car serviced I'm always treated with respect. the service is amazing and they make me feel like they are working just for me. respect. the service is amazing and they make me feel like they are working just for me. More