Volvo Cars Annapolis - Service Center

I think the labor charges for 10,000 mile check up is way too high too high More

Great experience, everyone was friendly and service was fast even though it was crowded. No compaints! fast even though it was crowded. No compaints! More

Great Service for a Unique Situation! We have owned 9 Volvos, four of which were purchased at Annapolis Volvo. Recently, when replacing tires on the C70 (for the 1st time), I learned tha We have owned 9 Volvos, four of which were purchased at Annapolis Volvo. Recently, when replacing tires on the C70 (for the 1st time), I learned that there were locks on the wheels and I had no key! I called Annapolis Service dept. and they were gracious to receive me to remove the locks with a master key on the same day. However, the wheel nuts I purchased were not matching with the original wheel nuts. After some research I finally connected with ALAN HANNON, Used Car Manager at Annapolis Volvo. He is very knowledgeable about esoteric car details and was able to provide replacement wheel nuts that matched the originals. He did not have to do this and he went out of his way to make a customer (me) happy. I have seen recent personnel changes at Annapolis, particularly in the Service dept., and I am now getting a renewed good vibe about the dealership and its new direction. Annapolis Volvo will be seeing my two cars for service again! '13 C70 and '19 Ocean Race which was a factory overseas delivery. Thanks again ALAN! More

Volvo Annapolis has a super friendly staff. Everything was done when promised, and the loaner was a breeze. Everything was done when promised, and the loaner was a breeze. More

My sales person Bill Robinson was great. His confidence in knowing about cars really made me a buyer. I have owned multiple cars in my time and never had a salesperson with the knowledge, ho His confidence in knowing about cars really made me a buyer. I have owned multiple cars in my time and never had a salesperson with the knowledge, honesty, and respect that I received from him More

Whenever I have my car serviced I'm always treated with respect. the service is amazing and they make me feel like they are working just for me. respect. the service is amazing and they make me feel like they are working just for me. More

Love Annapolis Volvo, Kevin was knowledgeable. Everyone there was friendly and eager to see if you needed help. Everyone there was friendly and eager to see if you needed help. More

Very professional. Kept me informed about service required. Work was completed in the time frame estimated. Kept me informed about service required. Work was completed in the time frame estimated. More

It took way too long to get an appointment for a too expensive repair that was not even was done to correct. Very disappointed! expensive repair that was not even was done to correct. Very disappointed! More

I was very pleased with the service department and their response on this visit. My Volvo had a small oil leak that I noticed after my last visit and I brought it back to be checked. The problem was quick response on this visit. My Volvo had a small oil leak that I noticed after my last visit and I brought it back to be checked. The problem was quickly identified as a burr/ nick in the o-ring for the oil filter housing cap. The repair was completed in a timely fashion. There was no charge for the fix / repair. I was very surprised and pleased. Many thanks to the Service Advisor, Kevin. More