Volvo Cars Annapolis - Service Center

Kevin and Michelle, the two people that I dealt with were both courteous, competent, and responsive. both courteous, competent, and responsive. More

Had a fantastic experience with Volvo Cars Annapolis from the first time I contacted them about my Volvo. Michelle is service went over and beyond helping me get some AC issues and more fixed with my Volvo X the first time I contacted them about my Volvo. Michelle is service went over and beyond helping me get some AC issues and more fixed with my Volvo XC 90. Not only did she give me impeccable customer service she was able to get things handled by warranty when my car was out of warranty. What a pleasant surprise and testament to the type of service they deliver and standing behind their vehicles. I know it was a team effort with the dealership and service. I will be forever grateful for the help I received getting my car back in good shape. Far better of an experience than my local dealership. If I buy another Volvo it will be with Volvo Cars Annapolis. It’s totally worth the extra drive to work with them again! More

We had a great experience with Kevin from the Service team yesterday. He shared with us we may need a new battery and priced out the cost. When we came to pick up the car, he shared that we actually did team yesterday. He shared with us we may need a new battery and priced out the cost. When we came to pick up the car, he shared that we actually did not need the new battery. I appreciated that he did not replace something we did not need. Also, Kevin was great on the communication side and he coordinated our Ubers to and from Annapolis for lunch as we waited for the car to be worked on. A+ performance. More

Everything was excellent. Kevin at the service department made everything super easy on me. Scheduled another appointment I needed and got me in and out in time for work. Coul Kevin at the service department made everything super easy on me. Scheduled another appointment I needed and got me in and out in time for work. Couldn’t praise him anymore. More

Explained the service that needed to be done on my vehicle, and gave me an estimated costGood Customer Services vehicle, and gave me an estimated costGood Customer Services More

I entrust my Volvo XC90 in the excellent service team at Annapolis Volvo. My service agent, Kevin always makes you feel as if your car is the only one being serviced that day. In order to do that, you mus Annapolis Volvo. My service agent, Kevin always makes you feel as if your car is the only one being serviced that day. In order to do that, you must be extremely great at your job and value how much customer service means to you. Great job guys. Keep up the outstanding customer service you provide each and every time. More

The service was great. I only waited about 45 minutes to an hour before my car was ready. They were even able to fit me in because I accidentally showed up on the wrong day I only waited about 45 minutes to an hour before my car was ready. They were even able to fit me in because I accidentally showed up on the wrong day. The only downside is that I was unable to get my car washed due to maintenance. More

Kevin was great -- kept me informed at every step, went the extra mile to expedite parts so that my car could be finished and ready before I travel, arranged transport, managed payment -- very pleased the extra mile to expedite parts so that my car could be finished and ready before I travel, arranged transport, managed payment -- very pleased More

Michelle as always was very helpful, friendly, efficient, professional, and always with a smile on her face. She made suggestions, as to what options I had for present and future issues/repairs I could imple professional, and always with a smile on her face. She made suggestions, as to what options I had for present and future issues/repairs I could implement for my car. More

Smooth process. Polite, knowledgeable staff. Work done as promised. Valet service timely. That makes fifteen😀 Polite, knowledgeable staff. Work done as promised. Valet service timely. That makes fifteen😀 More