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Volvo Cars Annapolis - Service Center

Annapolis, MD

4.6
1,300 Reviews

1,300 Reviews of Volvo Cars Annapolis - Service Center

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June 24, 2023

Dropped in for a quick service visit on my way back from a conference and received excellent service from Matt Mahoney. He quickly suggested a resolution, applied it to my vehicle and I was back on my way h More

by F W
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Mahoney; My review is about his excellent service today.
June 22, 2023

Facility is clean, efficient, and friendly. Service is usually performed quickly and efficiently. Good communication. More

by GOTTO26
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Service
June 22, 2023

Although it took quite a while to get an appointment and then it took an extra day for the service, everyone was great and all was taken care of. More

by hscott217
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
I worked with service
June 22, 2023

Service experience very favorable. The work was completed slightly ahead of the promised time frame with no surprises. More

by Glen S.
Workmanship
Recommend Dealer
Yes
Employees Worked With
Kevin Hull - Service
June 21, 2023

Just purchased a used Volvo and took it here for service. I was happy that they aren't like many dealers that always suggest extra added on services just to make the bill higher. They literaly did 3 thing More

by SWCAMPION73
Recommend Dealer
Yes
Employees Worked With
Kevin was the gentleman who called to discuss everything at the end. He was very friendly and helpful with answering questions.
June 19, 2023

My experience with the service department was nothing short of fantastic. They are very pleasant to work with. They kept me informed of the status of my car’s service and had me out in a reasonable time. More

by JHCROMBIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
June 17, 2023

My car wasn’t ready when I returned my ac wasn’t checked and all my settings are not correct. The mirrors don’t retract when locked. A very bad experience More

by MADGEHENNING1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
June 15, 2023

First service on an S90. Volvo Annapolis employees were courteous and returned my car in short order. Very satisfied. More

by scyank66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Cross
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michelle, Service Coordinator
June 13, 2023

Volvo of Annapolis was able to accommodate me with a late afternoon appointment to fit my schedule. They had me in and out in a very short amount of time which was great!! Thanks Shawn! More

by rkerxton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn
June 13, 2023

Most difficult getting hold of service used phone and website finally over 3 business days. Multiple attempts. Finally called A dealer VP and was able to schedule an appointment with Service Manager for More

by wallace21037
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean
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