Volvo Cars Annapolis - Service Center

First time visit with the Service Team - professional, kept me informed during my wait. Nice area to work from that is separated from the larger waiting area. Michelle was excellent and the service mana kept me informed during my wait. Nice area to work from that is separated from the larger waiting area. Michelle was excellent and the service manager (whose name escapes me) was terrific. More

Car in form repairs on. 9/13. They had to order parts but had the car until 9/26. No communications. I had to keep calling for updates. Even when the car was ready it t 9/13. They had to order parts but had the car until 9/26. No communications. I had to keep calling for updates. Even when the car was ready it took over an hour including the half hour the car was "being washed.". Asked twice during the stay to speak to service mgr. Never got a call. Michelle was unresponsive, unprofessional and just didn't seem to care. More

Michelle is always helpful and makes sure our issues are resolved. Very easy to work with! resolved. Very easy to work with! More

Young Mark and older Marc absolutely amazing! Wait, I don’t know who’s the younger or older, Lol. But they were great! I truly appreciate the great service. Wait, I don’t know who’s the younger or older, Lol. But they were great! I truly appreciate the great service. More

very courteous and helpful. Started on time and completed early you can't get any better then that Started on time and completed early you can't get any better then that More

Annapolis Volvo was extremely helpful and went above and beyond to help me figure out some issues I was having with my car. Will definitely be coming back! Kevin is awesome! Thank you guys! beyond to help me figure out some issues I was having with my car. Will definitely be coming back! Kevin is awesome! Thank you guys! More

Excellent service by Scott Crossman in sales who guided us through the purchasing of our brand new 2024 Volvo. Actually made our decision to purchase a Volvo easy and painless. No haggling and bashing of o us through the purchasing of our brand new 2024 Volvo. Actually made our decision to purchase a Volvo easy and painless. No haggling and bashing of other vehicles which was much appreciated. Love my new Volvo. Having the Simonize installed was easy. Have not yet had a service so cannot comment as yet on that department. More

Very good customer service. Car is running good and I have no problems. Thank you Car is running good and I have no problems. Thank you More

Kevin was very helpful, as are Sean. Thank you. We were kept informed of work to be done and options. Then delivery too! Thank you. We were kept informed of work to be done and options. Then delivery too! More

Michelle was very helpful - and informed me thru out the repair. Repair was done timely repair. Repair was done timely More