Volvo Cars Annapolis - Service Center
Annapolis, MD
1,317 Reviews of Volvo Cars Annapolis - Service Center
40k Check & a problem not fixed Was very happy with the 40k service, the advisor, the loaner car, but I still have a major key problem that was not fixed (did a software check but we Was very happy with the 40k service, the advisor, the loaner car, but I still have a major key problem that was not fixed (did a software check but weren't sure if it would correct the problem). Within 24 hours, the problem happened twice. My key will sometimes not be recognized by the XC90 but my wife's is no problem. I have replaced and put in new batteries from different sources with no change. The problem is that sometimes the car will not start and it tells me "no key" but after it finally does, it will then tell me I have left the key and ding at me. The scariest was when my wife left the car, brushed up against it, auto locked me in the car with no access out. I couldn't open the driver door nor start the car either (actually set off the alarm) and I had to wait until my wife came out and opened the car. I described this but it still is a problem and I live in Delaware, so no short drive to return. More
Impeccable Service Service was great. It didn’t take long, and their waiting area is suitable for just that. The employees check on you, as well as giving updates on the Service was great. It didn’t take long, and their waiting area is suitable for just that. The employees check on you, as well as giving updates on the progress of the servicing. More
Excellent, professional efficient. Dealing with Annapolis Volvo for many years. Keep returning for good reason. Simply outstanding. This time without appointment. Still managed to get u Dealing with Annapolis Volvo for many years. Keep returning for good reason. Simply outstanding. This time without appointment. Still managed to get us taken care of. More
"Excellent Service” We have purchased three new Volvo’s from Annapolis Volvo over the years and had all three serviced at Annapolis Volvo and received excellent prompt ef We have purchased three new Volvo’s from Annapolis Volvo over the years and had all three serviced at Annapolis Volvo and received excellent prompt efficient service. More
Prompt and thorough I have been coming to this dealership for 25 years and get consistent reliable service. Although I drive 45 minutes to get there the fact that there i I have been coming to this dealership for 25 years and get consistent reliable service. Although I drive 45 minutes to get there the fact that there is a quiet place to read while I wait makes it comfortable. More
Luis was superb Very knowledgeable about service. Assisted and guided involving insurance company. Very friendly and courteous. Great Customer service. He wanted t Very knowledgeable about service. Assisted and guided involving insurance company. Very friendly and courteous. Great Customer service. He wanted to provide the appropriate and needed services. More
Excellent Service I highly recommend Annapolis Volvo’s service center! I always have a great experience when I take my car in. Every service advisor is great! Luis w I highly recommend Annapolis Volvo’s service center! I always have a great experience when I take my car in. Every service advisor is great! Luis was my service advisor this time. He’s so kind & helpful! Thank you! More
Excellent Service Great experience- thanks! Friendly service. Great waiting area - I was able to do work at the desk/computer room while waiting. Coffee and other amen Great experience- thanks! Friendly service. Great waiting area - I was able to do work at the desk/computer room while waiting. Coffee and other amenities are great also. More
Perfect, as expected Took car in for regular maintenance check. Since the car only has 15;000 miles, I was not anticipating an issue and was not disappointed. Took car in for regular maintenance check. Since the car only has 15;000 miles, I was not anticipating an issue and was not disappointed. More
annual service Have had all my Volvos serviced at Annapolis Volvo for the past 15 years. I know it will always be professional, prompt, polite, throughout, and profi Have had all my Volvos serviced at Annapolis Volvo for the past 15 years. I know it will always be professional, prompt, polite, throughout, and proficient. This year's was no exception. More