Volvo Cars Annapolis - Service Center
Annapolis, MD
1,332 Reviews of Volvo Cars Annapolis - Service Center
Headlights Staff always pleasant, clean waiting room and great snacks. Car serviced in a timely manner. Service person made a repair suggestions that saved me Staff always pleasant, clean waiting room and great snacks. Car serviced in a timely manner. Service person made a repair suggestions that saved me a few bucks. More
Warranty work and 30,000 miles service on XC60 Karwin was great to work with. He provided me with a loaner car and email updates throughout the day on the status of my service. I loved working with Karwin was great to work with. He provided me with a loaner car and email updates throughout the day on the status of my service. I loved working with Volvo Annapolis during the purchase process and I am not receiving the same level of professionalism on the service side. More
check engine light I have had the pleasure of dealing with LUIS Cabrera on numerous occasions. Not only a true professional who cares about a client but a really nice gu I have had the pleasure of dealing with LUIS Cabrera on numerous occasions. Not only a true professional who cares about a client but a really nice guy who make you feel welcome. He is knowledgeable and really helpful as this is my first Volvo. He is clearly an asset to Volvo of Annapolis and should be recognizes as such. More
Professional and Responsive I brought my 2017 xc90 in without an app[ointment due to potential brake issue. Walter provided and immediate survey with me and took the vehicle in I brought my 2017 xc90 in without an app[ointment due to potential brake issue. Walter provided and immediate survey with me and took the vehicle in for repair. As it was early afternoon, he indicated that he would try and get the technician to look at it that day or absolutely the first of the next morning. He then provided a valet driver to take me home which was really appreciated. Received a call later that day giving me the formal "diagnosis", full repair estimate and schedule for accomplishment. The car was completed on-time the next day, and again a valet driver was sent to my home to take me back to the dealership. The car was returned in a "finished" condition including a complete exterior wash. The mechanical problems were completely fixed. This was one of the best "non-scheduled" service appointments I have had. I would certainly recommend Volvo Cars of Annapolis for service of your Volvo. More
30,000 mile maintenance on my 2017 Volvo XC60. Annapolis Volvo continues to provide fantastic service. I have had 2 Volvo station wagons, 2 S60 sedans and 2 XC 60 SUVs. My last two cars were pur Annapolis Volvo continues to provide fantastic service. I have had 2 Volvo station wagons, 2 S60 sedans and 2 XC 60 SUVs. My last two cars were purchased from Tom Lamb. I will be back in the fall for a new XC90 and hope to deal with Tom again. All of my Volvo cars have been serviced at Annapolis Volvo. Service consultants are very knowledgeable, keep me informed on progress of service and explain items that need service. Very easy to schedule appointments. Lately I have been waiting for service (we live on Kent Island) and my wife no longer drives. The waiting room is comfortable and clean. I like browsing new cars and seeing new options. More
Friendly, Efficient, Competent Quick, competent, friendly service. Comfortable setting. It was my first time to the service department and it all went smoothly and professionally, I Quick, competent, friendly service. Comfortable setting. It was my first time to the service department and it all went smoothly and professionally, I'll be back! Thanks! More
Excellent svc Routine service but finally only dealership to fix windshield wiper problem THANK YOU!!! I wi return for more service in the future. See you nxt Routine service but finally only dealership to fix windshield wiper problem THANK YOU!!! I wi return for more service in the future. See you nxt time More
Outstanding service Annapolis Volvo is very customer oriented. The staff is always professional and courteous. When I have maintenance done on my car, I’m in the dealers Annapolis Volvo is very customer oriented. The staff is always professional and courteous. When I have maintenance done on my car, I’m in the dealership no more than 1.5 hours. They appreciate their customers and do not take our business relationship for granted. More
pleasant The place is clean, efficient and very welcoming. There was a newspaper for reading and food and drink for eating. An employee came around to see if The place is clean, efficient and very welcoming. There was a newspaper for reading and food and drink for eating. An employee came around to see if all was okay. More
Pristine Service Exceptional service and welcome received by advisor Lui. For Saturday morning appointment it was very convenient and a short period time while waiting Exceptional service and welcome received by advisor Lui. For Saturday morning appointment it was very convenient and a short period time while waiting completion of 20K service. Great!! More