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Volvo Cars Annapolis - Service Center

Annapolis, MD

4.7
1,332 Reviews

1,332 Reviews of Volvo Cars Annapolis - Service Center

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March 06, 2019

Excellent as always! I came in for service and to check a couple of concerns. Luis is always very pleasant and explains so that I can understand what's wrong and what's re More

by jwbretthauer1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Cabrera
March 05, 2019

Excellent service Walt in the service center is very professional, he is courteous and explains everything done to your car in laymen terms. I would recommend the serv More

by jjfloyd68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Walt Clements
March 05, 2019

Great as always Service was explained to me in detail, performed in a timely manner and priced fairly. Waiting lounge was well stocked and featured wireless internet More

by tschieke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Walt Clements, Luis Cabrera
March 05, 2019

Good experience Dropped my car off for the 40K service and identified the front tires as needing a look. All went well. Got a call for the tires suggesting replacemen More

by Griff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Walt Clements
March 05, 2019

Issue with back door not locking - second visit for this Luis was very professional, courteous and helpful. This was the second time I had an issue with the lock but it is resolved. He is an asset to Annapol More

by Lindaraeelmer
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Oscar Thomas, Walt Clements, Luis Cabrera
March 04, 2019

2012 Volvo S60 Service Service was great as always. I have been doing business with Annapolis Volvo for the last 15 years. The staff is very knowledgeable and the waiting More

by rdmyrick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karwin Turner
March 04, 2019

Oil Change I was disappointed because the car wash was not functional the day of service so the car was not vacuumed or washed. We were not offered to come back More

by bonniewetzel1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Cabrera
March 03, 2019

Tire replacement I dropped my car off after blowing out a tire on the highway in the evening. I was called first thing in the morning with a quote. Service was quick a More

by rkules
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Walt Clements
March 03, 2019

Only Option Arrived on a Sat morning; they prob are not fully staffed on a Saturday so sat in the car at the service entrance for prob 5 min waiting for someone t More

by Hopeful
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I did not get the name of the person st the service desk
March 02, 2019

Fast 30k mile service st, done well and comfortable waiting environment. Explained that the computer software had a recall and that we needed rear brake pads. Thank you for More

by hobes0823
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Walt Clements
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