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Volvo Cars Annapolis - Service Center

Annapolis, MD

4.6
1,300 Reviews

1,300 Reviews of Volvo Cars Annapolis - Service Center

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March 22, 2019

Spent over $1000 and they did not vacuum out the car? Friendly service, nice environment but question why they did not give me back my car cleaned ( inside vacuumed) after having the large 75,000 mile se More

by CYNDI.BRODT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Walt Clements, Luis Cabrera
Mar 22, 2019 -

Volvo Cars Annapolis responded

Cyndi, our apologies on the vacuuming oversight! We would love the opportunity to make this right for you. Can we make arrangements to get the inside of your car vacuumed?

March 22, 2019

Volvo of Annapolis to the rescue I love Volvo of Annapolis. I lost the expensive key to my Volvo S60 and needed a new key in a relative short time; and sure enough Volvo of Annapolis More

by aduncanson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Cabrera
March 22, 2019

Quick and easy Scheduled my appointment online, was greeted as soon as I got there. Was complimented on my new wrap. About 52 minutes between arrival and departure. More

by Mrswift91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Cabrera
March 22, 2019

Stellar service! Extremely friendly, fast, thorough and accommodating service team! It was my first service appointment since purchasing my first Volvo (XC60), so it m More

by gcasey31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Walt Clements, Luis Cabrera
March 22, 2019

Very nice The wait wasn’t too bad. Very Cordial people. Nice and clean waiting room. Would like to be offered a car when I get work done. More

by kris.rudowsky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t know what his name was.
March 22, 2019

Great service; too expensive. Walt is a great guy, have know him for years. Service seems fine. Thought that $400 for the labor portion of the bill, which took an hour, was far too More

by teeb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Walt Clements
March 22, 2019

An outsstanding experience My service experience was as always had been previously, very rewarding. The staff is very friendly, accommodating and knowledgeable. Luis Cabrera al More

by DBROOKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Cabrera, Bruce King
March 19, 2019

Scheduled Service My XC60 was due for 30,000 mile check. I dropped off the car prior to leaving for vacation. There were no issues and the car was ready in a few days More

by rhatfield044
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Walt Clements
March 16, 2019

50,000 mile check-up All went as discussed. Was easy to make appointment & told how long it would take. Decided to wait & service was done in that time. Vehicle washed, et More

by taobrien
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Cabrera
March 14, 2019

Great expwrience The dealership is fantastic. I dropped my car off as planned. They shuttled me to work and picked me up as planned. No waiting and my truck is fine. More

by tltaylor_151
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kerwin , Ola Okunrinboye
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