Volvo Cars Annapolis - Service Center
Annapolis, MD
1,300 Reviews of Volvo Cars Annapolis - Service Center
Spent over $1000 and they did not vacuum out the car? Friendly service, nice environment but question why they did not give me back my car cleaned ( inside vacuumed) after having the large 75,000 mile se Friendly service, nice environment but question why they did not give me back my car cleaned ( inside vacuumed) after having the large 75,000 mile service? More
Volvo of Annapolis to the rescue I love Volvo of Annapolis. I lost the expensive key to my Volvo S60 and needed a new key in a relative short time; and sure enough Volvo of Annapolis I love Volvo of Annapolis. I lost the expensive key to my Volvo S60 and needed a new key in a relative short time; and sure enough Volvo of Annapolis was able to accommodate almost immediately. Keep us the wonderful customer service and my many thanks to Luis Cabrera. This is the second time Luis has assisted me and I am most grateful. Luis, your customer service is muy bueno. Angie Duncanson More
Quick and easy Scheduled my appointment online, was greeted as soon as I got there. Was complimented on my new wrap. About 52 minutes between arrival and departure. Scheduled my appointment online, was greeted as soon as I got there. Was complimented on my new wrap. About 52 minutes between arrival and departure. Very pleased More
Stellar service! Extremely friendly, fast, thorough and accommodating service team! It was my first service appointment since purchasing my first Volvo (XC60), so it m Extremely friendly, fast, thorough and accommodating service team! It was my first service appointment since purchasing my first Volvo (XC60), so it made me even happier with my new car. They updated my software, completed an oil change and more! More
Very nice The wait wasn’t too bad. Very Cordial people. Nice and clean waiting room. Would like to be offered a car when I get work done. The wait wasn’t too bad. Very Cordial people. Nice and clean waiting room. Would like to be offered a car when I get work done. More
Great service; too expensive. Walt is a great guy, have know him for years. Service seems fine. Thought that $400 for the labor portion of the bill, which took an hour, was far too Walt is a great guy, have know him for years. Service seems fine. Thought that $400 for the labor portion of the bill, which took an hour, was far too much. More
An outsstanding experience My service experience was as always had been previously, very rewarding. The staff is very friendly, accommodating and knowledgeable. Luis Cabrera al My service experience was as always had been previously, very rewarding. The staff is very friendly, accommodating and knowledgeable. Luis Cabrera always goes above and beyond to assist with even the tinest problem. Luis has even demonstrated new technology which presented frustration for me. I purchased my new Volvo from Annapolis Volvo because of the staff and Luis in the service department, even though I had to wait 3 months for my desired Volvo is come in. The sales manager, Bruce King is also very informative and accommodating. I am a very pleased with my service at Annapolis Volvo. More
Scheduled Service My XC60 was due for 30,000 mile check. I dropped off the car prior to leaving for vacation. There were no issues and the car was ready in a few days My XC60 was due for 30,000 mile check. I dropped off the car prior to leaving for vacation. There were no issues and the car was ready in a few days for pick up. More
50,000 mile check-up All went as discussed. Was easy to make appointment & told how long it would take. Decided to wait & service was done in that time. Vehicle washed, et All went as discussed. Was easy to make appointment & told how long it would take. Decided to wait & service was done in that time. Vehicle washed, etc. Am disappointed that unlike the Sterling, VA, dealership it’s not possible to drop car in the evening, get a loaner, & pick up the next day. Do appreciate that work is done as needed & not just because it’s on the check-up list. Also that all questions were answered to my satisfaction Before, during, & after the service. More
Great expwrience The dealership is fantastic. I dropped my car off as planned. They shuttled me to work and picked me up as planned. No waiting and my truck is fine. The dealership is fantastic. I dropped my car off as planned. They shuttled me to work and picked me up as planned. No waiting and my truck is fine. That’s SERVICE. More