Volvo Cars Annapolis - Service Center

Convenient Easy and convenient. The employee, Luis, that handles the service check in has been there for a long time and is always so professional and friendly. Easy and convenient. The employee, Luis, that handles the service check in has been there for a long time and is always so professional and friendly. A loaner car allowed me to run errands nearby. More

Excellent care and service I went in because my steering wheel was wobbly and the car was pulling to the left while driving. The amount of care that came from my advisor when he I went in because my steering wheel was wobbly and the car was pulling to the left while driving. The amount of care that came from my advisor when he told me I needed 4 new tires immediately, was astounding. Everyone was very nice. The wait time was reasonable. Overall excellent facility. More

No hassle, no upsells, nosurprises Dropped off the car for service. All went well. No nasty surprises, surcharges or other things you don't want when having maintenance done. All good. Dropped off the car for service. All went well. No nasty surprises, surcharges or other things you don't want when having maintenance done. All good. More

The Best I am very fortunate to have the team of Walt Clements and Mark Oursler responsible for my two Volvos. If it weren't for these two gentlemen, I would I am very fortunate to have the team of Walt Clements and Mark Oursler responsible for my two Volvos. If it weren't for these two gentlemen, I would probably be getting service elsewhere. More

Customer oriented dependable service! I have been bringing my car(s) to Annapolis Volvo for several years, despite the 90+ miles to get there. The staff with whom I interact is alway court I have been bringing my car(s) to Annapolis Volvo for several years, despite the 90+ miles to get there. The staff with whom I interact is alway courteous and professional. More importantly, they listen. I have never had the need to complain about the quality of service or cost. More

Excellent Service This facility is easy to navigate, well kept and very accommodating. The quality of service you receive is second to none. My visit was for a vehicle This facility is easy to navigate, well kept and very accommodating. The quality of service you receive is second to none. My visit was for a vehicle maintenance service. I was immediately greeted as I walked in and my vehicle was taken back for service. I received a personal consult with the technician. I was well informed of what service would be done and the cost. The service was done in a timely manner and I was happily on my way. Very pleased with the quality of service and maintenance I received. More

10,000 mile Very efficient check in. Car was finished as promised in approx 1 1/2 hrs. Check out was quick as well. Would recommend for service needs. Very efficient check in. Car was finished as promised in approx 1 1/2 hrs. Check out was quick as well. Would recommend for service needs. More

Your service team is wonderful. Karwin was extremely helpful. We had some notes and he took the time to read and then handed them to the mechanic to read in front of me. Then, at the Karwin was extremely helpful. We had some notes and he took the time to read and then handed them to the mechanic to read in front of me. Then, at the end of the service Karwin showed us a video he took to help explain where the noise was coming from. More

Quick curtious service My heater worked intermittently but they didn’t blow me off. They kept searching and found a solution. The waiting area was comfortable and allowed me My heater worked intermittently but they didn’t blow me off. They kept searching and found a solution. The waiting area was comfortable and allowed me to get work computer work done while waiting More

Pleasant, thorough, effective My XC90 T8 Plug-in Hybrid had an intermittent "Hybrid System Failure - Service Required" notification message. I did not experience any recognizable m My XC90 T8 Plug-in Hybrid had an intermittent "Hybrid System Failure - Service Required" notification message. I did not experience any recognizable malfunction other than the message, but thought I should take it in anyways. They took the issue seriously even though it took a while to make the message appear again and none of their standard diagnostics revealed a problem. They provided me with a loner as they kept the car and continued to chase the problem. They did not give up, and, after engaging factory engineering support repeatedly, they did eventually isolate the problem and fix it. Although it took a lot of work and time, it was all covered by warranty. I am very happy with my car and service experience. More