Volvo Cars Annapolis - Service Center

Very professional and accommodating The service center staff was very professional and exceptionally accommodating for our requests, able to flex time for our other vehicle without an ap The service center staff was very professional and exceptionally accommodating for our requests, able to flex time for our other vehicle without an appointment! Very appreciative! More

Top notch! Once again, Volvo of Annapolis hit it out of the park! I showed up needing assistance with a nail in my tire. A local tire shop told me I would need t Once again, Volvo of Annapolis hit it out of the park! I showed up needing assistance with a nail in my tire. A local tire shop told me I would need to buy two new tires as it was irreparable (and the tires have barely 11K miles on them). Before I knew it, my tire had been patched and my XC90 was washed. To top it off, our salesperson from eight months prior recognized me and my children and talked with us like we were old friends. I highly recommend Volvo of Annapolis! More

Simple, easy, and Friendly My first official service visit for my 2018 XC 60 Volvo and it couldn't have gone smoother. Friendly service manager took care of me, lined me up for My first official service visit for my 2018 XC 60 Volvo and it couldn't have gone smoother. Friendly service manager took care of me, lined me up for a loaner which was great and I was out the door quickly! Got my car back later that day after being informed it was ready and again, quick and easy and I was on my way again. Thanks! More

Great job solved vibration issue and 40k service Great job as always. Currently in my 3rd Volvo all from Annapolis. Always great service and attention to detail, easy to get convenient appointment Great job as always. Currently in my 3rd Volvo all from Annapolis. Always great service and attention to detail, easy to get convenient appointment time even with need for a loaner. More

Excellence in Customer Service Have been a customer since our first Volvo 19 years ago. Walt in the service department is top notch in response, professionalism and kindness. He is Have been a customer since our first Volvo 19 years ago. Walt in the service department is top notch in response, professionalism and kindness. He is one of the most important reasons we have stayed with Annapolis Volvo! More

Unable to meet expectations My car despite being relatively new continues to have engine problems. Recently was in the shop for many days. I picked it up this Saturday and today My car despite being relatively new continues to have engine problems. Recently was in the shop for many days. I picked it up this Saturday and today the check engine light is back on. This car has continued to have problems that do not get resolved. More

Excellent service Luis Cabrera scheduled me in on a last minute (2 days prior) request for service. Luis was friendly, helpful and communicative as always. Thanks !!! Luis Cabrera scheduled me in on a last minute (2 days prior) request for service. Luis was friendly, helpful and communicative as always. Thanks !!! Additionally, Walt recognizes me from previous Volvo's service and always has a friendly "Hello & how are you doing" greeting. Thanks ! More

Great Customer Service Karwin was great to work with when my Volvo was was recently in the service center. He was able to quickly schedule an appointment for me, kept me in Karwin was great to work with when my Volvo was was recently in the service center. He was able to quickly schedule an appointment for me, kept me informed of the progress and worked with me to keep the loaner vehicle an additional day when the service time was extended. Excellent customer Service! More

Great service I have been going to the dealership for service since 2007. Impeccable service at the desk and on the vehicle. Well done to the Annapolis Volvo team. I have been going to the dealership for service since 2007. Impeccable service at the desk and on the vehicle. Well done to the Annapolis Volvo team. More

Service The work schedule met mine and they complete the service sooner than anticipated. Very good and friendly. Very knowledgeable and coming competant ser The work schedule met mine and they complete the service sooner than anticipated. Very good and friendly. Very knowledgeable and coming competant service department. Would go back again More