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Volvo Cars Annapolis - Service Center

Annapolis, MD

4.6
1,300 Reviews

1,300 Reviews of Volvo Cars Annapolis - Service Center

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June 05, 2019

Service Friendly staff and fast service! Great waiting area with refreshments. Luis and Walt always very friendly and helpful. I love that they wash your car More

by SMURRAY123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thom Lamm, Luis Cabrera
June 04, 2019

Drove 70 miles to get a duplicate key for Nothing Called to make a service appt a week ahead as I live in St. Mary's County. Service rep said the key was not in stock and would order one. We scheduled More

by JHALEY0
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Luis Cabrera
June 03, 2019

scheduled maintenance very good service. my only issue is that the service department opens at 7 am but doesn't start servicing cars until 8am. This wasn't clear to me. More

by jassherman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Walt Clements, Luis Cabrera
June 02, 2019

great job on my XC90 as always the job was done wright the first time everyone was most helpful, explaining specifically was done to my car. The car was ready when i got t More

by brillante@comcast.net
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark, Walt Clements, Luis Cabrera, Bobby Johnson
June 01, 2019

Excellent and immediate service I needed help immediately with a flat tire, and Luis was immediately responsive and helpful. I was back on the road in under an hour. Luis is always g More

by JUDGIE92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Cabrera
June 01, 2019

Excellent - Great service and my service rep did a great job Everything was great. I was able to get a loaner and they got me in and out on schedule as promised. They did a great job More

by ABING1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Cabrera
May 30, 2019

Exceeded my expectations I recently booked an appointment for my vehicle. I had a laundry list of items that needed attention. Walter worked with me to find the most cost e More

by RBIRD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Walt Clements
May 30, 2019

recall service appointment Great service for my XC-60 and convenient scheduling. I waited for the car's servicing and found the lounge pleasant and the wait not too long.. More

by RRDEMARCO950
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Walt Clements
May 30, 2019

Excellent Everything was done effectively. The appointment for service was handled in a timely manner and the service was completed timely. Luis as always was t More

by jleeke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Cabrera
May 30, 2019

Competent, timely service The waiting area is clean, comfortable, and quiet. I have been dealing with Annapolis Volvo for 18 years and have never had a bad experience. More

by Kmford99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Cabrera
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