Volvo Cars Annapolis - Service Center

Great experience once you can get a per to answer the phone If people would answer the phone and return calls quickly, I would give an even higher rating. All of the employees with whom we have worked have be If people would answer the phone and return calls quickly, I would give an even higher rating. All of the employees with whom we have worked have been very friendly, polite, and helpful. However, there is a high frustration level one phone calls are not returned promptly. We called over two days before getting a return phone call. More

excellence in customer service Customers since 1986, We have always been appreciative of their willingness to service our cars with little advance warning. Luis and Walt are great t Customers since 1986, We have always been appreciative of their willingness to service our cars with little advance warning. Luis and Walt are great to work with. More

Service experience The entire process from start to completion was outstanding. Walt is the best!!! I would highly recommend using this location for all your Volvo servi The entire process from start to completion was outstanding. Walt is the best!!! I would highly recommend using this location for all your Volvo service needs More

Routine service We always receive top notch service at Volvo of Annapolis. Many thanks to Kerwin Turner and the whole service crew. Our Volvo is running perfectly. We always receive top notch service at Volvo of Annapolis. Many thanks to Kerwin Turner and the whole service crew. Our Volvo is running perfectly. More

Always helpful Karwin always takes the time to make sure he has all my issues written down, and the techincian is aware of all of them. I love the fact that he will Karwin always takes the time to make sure he has all my issues written down, and the techincian is aware of all of them. I love the fact that he will always call to give me an update on my vehicles progress. More

Efficient and courteous service When I arrived at the service department, I was greeted by everyone and the overall appearance of the customer lounge was clean, and comfortable area. When I arrived at the service department, I was greeted by everyone and the overall appearance of the customer lounge was clean, and comfortable area. More

My routine maintenance service was amazing. I had an appointment; they had my paperwork ready; the wait time was short; and I was on my way! The waiting area is always clean and Walt kept me app I had an appointment; they had my paperwork ready; the wait time was short; and I was on my way! The waiting area is always clean and Walt kept me apprised of developments as they came up and let me know the car was ready to go. I have brought all my Volvos back here for service. They know my car and are always friendly and professional. I will always come back here for service. Thanks to Walt for his friendly face. More

Great customer service! I can always depend on Karwin to take care of things. Always has an availability for my scheduled appointments. There is never a no with him and keeps I can always depend on Karwin to take care of things. Always has an availability for my scheduled appointments. There is never a no with him and keeps me updated with everything. More

Consistently professional service. The service team here has always been prompt, courteous, and helpful. They are also knowledgeable and easy to work with. Mr. Cabrera has usually been The service team here has always been prompt, courteous, and helpful. They are also knowledgeable and easy to work with. Mr. Cabrera has usually been the staff member to handle my requests. More

Top Notch Service Team I had the pleasure of working with Karwin Turner during my service visit. He was extremely professional and gave me his full attention as I entered t I had the pleasure of working with Karwin Turner during my service visit. He was extremely professional and gave me his full attention as I entered the service area. When I came back to pick up my car, he gave a precise summary of the work that had been done and thanked me for my business. Excellent experience as usual. More