Volvo Cars Annapolis

Worst ever experience this time with this arrogant serviceman Walt Clements. Had to call 8 times to check on my car while it was sitting at the parking for 9 days and always lied saying he will call b serviceman Walt Clements. Had to call 8 times to check on my car while it was sitting at the parking for 9 days and always lied saying he will call back but never did. And finally provided a reason saying the cylinders are gone and no pint of fixing it and still charged me $171. I ended up selling the car for very cheap and the new buyer called and said he fixed the car with a new starter. I lost thousands of dollars because of their lies. More

The mechanic was thorough in getting my issue resolved. I was super impressed with how I was treated. I was super impressed with how I was treated. More

Cameron and Corey were first rate with customer service and knowledge of the vehicle! I feel I can call on them for future inquires! and knowledge of the vehicle! I feel I can call on them for future inquires! More

I had very good service while at the dealership. They were prompt and communicated when my car was ready. I could not give a 5 star secondary to an issue when returning home from appointment. I They were prompt and communicated when my car was ready. I could not give a 5 star secondary to an issue when returning home from appointment. I live 90 minutes from the dealership. A hour into my return trip, the TPMS light came on. I pulled into a tire store in Cambridge to check my tires. They were all over inflated. One was 50# versus the required 35#. More

We had the best experience. Cameron was so patient and helpful with us! The Best! Cameron was so patient and helpful with us! The Best! More

Was told that I would be able to get a car while my car was worked on. Was told when I brought it in that "they could call a Lyft and add it to my bill" so I left and rescheduled it for the next week on a was worked on. Was told when I brought it in that "they could call a Lyft and add it to my bill" so I left and rescheduled it for the next week on a day off so I would be able to wait on it. The girl I spoke with got an attitude with me and tried to tell me I couldn't wait at the dealership. I ended up having to take the Lyft anyway because I had to pick up some over time at work, which at least made the 150$ Uber round trip worth it. But that was ridiculous More

I got the Xzillion paint protection service - well done. Problem that this dealer has NO loaner cars which required that I spend the entire day in Annapolis, which is one hour away from my home in St. Mich Problem that this dealer has NO loaner cars which required that I spend the entire day in Annapolis, which is one hour away from my home in St. Michaels. More

Nothing special or worth writing about. Wasn't able to correct issue with my key fob. But I got my oil changed, ok. Wasn't able to correct issue with my key fob. But I got my oil changed, ok. More

Luis is always understanding of your situation and ensures that your vehicle is ready as promised. He does his best to make that you get the best price regardless of the type of service needed. Alwa ensures that your vehicle is ready as promised. He does his best to make that you get the best price regardless of the type of service needed. Always pleasant and courteous. More

Great customer service. Everyone at the Annapolis location was very nice and extremely helpful. Everything was thoroughly explained to me and the finance process was quick. Everyone at the Annapolis location was very nice and extremely helpful. Everything was thoroughly explained to me and the finance process was quick. I would definitely recommend this dealership to others. More