Volvo Cars Annapolis

Luis is the best. ..from the ease in scheduling the maintenance appointment to delivery of the service - washed & cleaned vehicle. He's the reason I continue to have m ..from the ease in scheduling the maintenance appointment to delivery of the service - washed & cleaned vehicle. He's the reason I continue to have my volvo serviced at the dealer. More

Luis C. makes sure that we’re informed of everything with our car’s service. He delivers exceptional customer service! makes sure that we’re informed of everything with our car’s service. He delivers exceptional customer service! More

My service was prompt and easy. I would like better snacks than are currently offered. I would like better snacks than are currently offered. More

Greg Thibert was amazing and I would absolutely buy another car from him. The dealership is lucky to have him. another car from him. The dealership is lucky to have him. More

Exceptional Service Department. Struggling to survive Covid crisis but doing the best they can. Thank you Struggling to survive Covid crisis but doing the best they can. Thank you More

It’s unfortunate that a loaner vehicle is no longer an option. I live 30 minutes away and have two small children (a 1 month old & 3 yr old) and sitting at the dealership for hours waiting for service is option. I live 30 minutes away and have two small children (a 1 month old & 3 yr old) and sitting at the dealership for hours waiting for service is not an option for me. Getting my car serviced will now always be an inconvenience for me with no loaner options. More

Everyone was very friendly, knowledgeable and professional. Salesman Mike Lash was easy to work with and very accommodating. professional. Salesman Mike Lash was easy to work with and very accommodating. More

My experience with Chris was exceptional. He worked to make the deal happen seamlessly. Thank you Chris He worked to make the deal happen seamlessly. Thank you Chris More

What a nightmare just trying to make an appointment! First I tried calling and got the message to leave a message and someone would get back to me. It didn't happen. I tried again the next day, and a First I tried calling and got the message to leave a message and someone would get back to me. It didn't happen. I tried again the next day, and again left a message. Again no one got back to me. I then sent the Manager of the dealership an email and FINALLY got a response. When I arrive I gave the presented my Maintenance Insurance card and booklet (with Endurance Insurance) to the advisor. She told me oil changes, etc. were not covered by my policy and that it only covered mechanical repairs. She said she would call the company to check (which she never did). Since this was the first time I was having service done since I purchased the policy I didn't dispute what she said. I have since called the Insurance company and was told that my policy does cover oil changes, etc. and that the dealership is supposed to submit the claim. More

Outstanding service! We have purchased all of our Volvo's here and continue to have outstanding service. We have purchased all of our Volvo's here and continue to have outstanding service. More