Volvo Cars Annapolis

Patient, courteous, low key salesman Mike Lash. Sales Manager Nick was superb. Would recommend them. Sales Manager Nick was superb. Would recommend them. More

This was send to Volvo Annapolis management- Hi I wanted to let you my service experience yesterday while getting my tire changed. Rachel’s my service representative customer service was truly refreshing. S to let you my service experience yesterday while getting my tire changed. Rachel’s my service representative customer service was truly refreshing. She was kind courteous and efficient. I know you all are so under staffed and she did not show this in her actions or responses. She went far beyond her job when a reset in my dash was needed before I drove away she simple asked me to get out of the vehicle and then drove the car herself back to service so the matter could be quickly taken care of and I would not have to wait longer. I hope the fact of her great customer service gets back to Volvo leadership. Good customer service is rare. On another note Darian Cooper in parts/service was very helpful when I was interested in buying some Volvo products. He found out detailed information on pricing so quickly and let me know. I think he had just started 3 weeks ago but already was willing to help were needed.He had great follow though on my request. Lastly two young men one in detailing, Brandon and the other Joe the Volvo technician ,who brought my car back to me were both extremely respectful and helpful when explaining about my dashboard sensor reset. I really wanted to know the workings and they both took the time to explain when I know they were super busy and had other customers. Best Kirsten Sorensen More

Luis is the best! I always appreciate his communication and help! Thanks again as always1 I always appreciate his communication and help! Thanks again as always1 More

Another great visit to the service department. As ALWAYS, Luis was very helpful, pleasant and professional. It made the maintenance process painless. As ALWAYS, Luis was very helpful, pleasant and professional. It made the maintenance process painless. More

Mr. Luis did his usual outstanding job taking care of my car in a timely manner ! car in a timely manner ! More

It was a pleasure working with Joe Moore for the purchase of my CPO Volvo XC60. After a few emails, we quickly worked out a deal that I felt happy with. Joe knew I was in a rush the day of the purchase and a of my CPO Volvo XC60. After a few emails, we quickly worked out a deal that I felt happy with. Joe knew I was in a rush the day of the purchase and all the of paperwork was ready to go. I was in and out of the dealership with my new car in 45 mins. He even allowed me to leave my older car at the dealership's back lot while we took the new car on our road trip. It was a simple and easy transaction. More

The overall service was superb. Everyone was helpful and very willing to help. We didn’t feel pressured into making an on the spot choice. Cameron was our sales rep, he was very pol Everyone was helpful and very willing to help. We didn’t feel pressured into making an on the spot choice. Cameron was our sales rep, he was very polite and listened to our specific needs. We end up purchasing exactly what we wanted and we will be returning in a few months to purchase a second vehicle. More

Thank you to Mike Lash for bringing to closure a six month search for a safe and affordable vehicle. I appreciate his quick response, no games and no pressure approach. I also appreciate Cheryl in Finan month search for a safe and affordable vehicle. I appreciate his quick response, no games and no pressure approach. I also appreciate Cheryl in Finance and her team for putting together my purchase package with a low interest rate. Thank you to the Volvo of Annapolis team for a wonderful, friendly and professional shopping and purchasing experience.‼️⚘💯 Thank you Volvo of Annapolis 💯⚘ More

Luis is just great. He explained to me what kind of repairs were needed, gave me cost estimates and even though it was not scheduled, he was able to get me a loaner car He explained to me what kind of repairs were needed, gave me cost estimates and even though it was not scheduled, he was able to get me a loaner car for a couple of days. This helped me out tremedously! More

Had a great experience with all of the salespeople there and came away with the car I was looking for! and came away with the car I was looking for! More