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Volvo Cars Annapolis
Annapolis, MD
2,537 Reviews
At Volvo Cars Annapolis, we offer new Volvo cars in Annapolis including the all new Volvo C40, XC40, XC60, XC90, V90, S60, S90 along with Certified by Volvo and pre-owned cars, trucks and SUVs by top manufacturers.
We are your neighbors. We value your loyalty and continue our promise to provide you excellent service.
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 2,537 reviews
August 27, 2022
Mark Rivers and his team did a great job helping me through a remote purchase. Mark was very punctual and his communication was next level! The only downfall I encountered was something they really through a remote purchase. Mark was very punctual and his communication was next level! The only downfall I encountered was something they really have no control over, which is their technology. They had to send documents to me and required everything to be notarized and sent back to process the purchase. More
by dphillips1127
Verified CustomerEmployees Worked With
Mark Rivers, Tony Kim
August 25, 2022
Thom Lamm, my salesperson, and the others at the dealership were all friedly, helpful and knowledgeable and made the buying process as easy as possible. dealership were all friedly, helpful and knowledgeable and made the buying process as easy as possible. More
by dastrothman
August 24, 2022
Luis was great to work with and kept me updated on the status of my car. The work even came in below the original quote for the work. Overall a good experience. status of my car. The work even came in below the original quote for the work. Overall a good experience. More
by vcleitch
Employees Worked With
Luis Cabrera
August 19, 2022
The service was great. The Service Consultant, Rachel, was excellent to work with. She was very informative and made sure to keep me up to date on the servicing of my vehic The Service Consultant, Rachel, was excellent to work with. She was very informative and made sure to keep me up to date on the servicing of my vehicle to replace a low fuel emissions module. She also told me about the LYFT program they started to shuttle you to where you need to go while your car waited. Since the loaner service was discontinued due to lack of inventory, offering this option definitely shows that the service/dealership can adapt to the culture to make their customers feel valued. More
by Garrett Morgan
Employees Worked With
Rachel Sablowski
August 16, 2022
No loaner cars; repair was a temporary solution, but not informed of such. If you need a part that is on backorder please be straight with it. Additionally it sounds like the air conditioning issue with th informed of such. If you need a part that is on backorder please be straight with it. Additionally it sounds like the air conditioning issue with the XC90 should be a recall item, but it is not being proactively fixed. I will most likely have to book 2 more service appointments to resolve this issue (4 visits in total). More
by bquill
Employees Worked With
Luis Cabrera
August 16, 2022
I wasn’t told what the cost would be. While picking up vehicle I discovered that a water leakage issue that was previously fixed was still leaking water. While picking up vehicle I discovered that a water leakage issue that was previously fixed was still leaking water. More
by elloyd39
Employees Worked With
Luis Cabrera
