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Volvo Cars Annapolis
Annapolis, MD
2,486 Reviews
At Volvo Cars Annapolis, we offer new Volvo cars in Annapolis including the all new Volvo C40, XC40, XC60, XC90, V90, S60, S90 along with Certified by Volvo and pre-owned cars, trucks and SUVs by top manufacturers.
We are your neighbors. We value your loyalty and continue our promise to provide you excellent service.
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 2,486 reviews
August 09, 2024
Came from Pennsylvania to buy a car from them! They were awesome through the whole process. Allen and Mike helped me get into a very nice Volvo, giving me all the info, pictures, and videos before They were awesome through the whole process. Allen and Mike helped me get into a very nice Volvo, giving me all the info, pictures, and videos before I even left Pennsylvania! Drove to Annapolis, Maryland and was out the door in my new car within 2 hours. Awesome dealer and awesome people! Would 100% buy another car from them. Great experience at Annapolis Volvo!! Thanks guys. More
by dy2426
Verified CustomerAugust 07, 2024
I own two Volvos. Each time I have used the service department, the car was taken at the scheduled time and the service was completed within the estimated time. Each time I have used the service department, the car was taken at the scheduled time and the service was completed within the estimated time. More
by oleneffg
Employees Worked With
Michelle Lennart
August 01, 2024
Great dealership and service department. Have been customer since 1999 and bought 4 Volvos here. Scott Crossman was very easy to work with on latest purchase. Have been customer since 1999 and bought 4 Volvos here. Scott Crossman was very easy to work with on latest purchase. More
by jmgrund
Employees Worked With
August 01, 2024
Fair negotiation. Speedy process. Good communication including recorded personal video. Great after purchase follow ups. I will be back. Speedy process. Good communication including recorded personal video. Great after purchase follow ups. I will be back. More
by pgjurov
Employees Worked With
July 29, 2024
Great customer service and wonderful people there are always helping you out. Great place to to get a nice car or a suv vehicle. always helping you out. Great place to to get a nice car or a suv vehicle. More
by vincentherring47
Employees Worked With
July 29, 2024
Very pleased with my experience at Annapolis Volvo. Alan Hannon and Christian DeSeve provided unparalleled customer service and truly went the extra mile to ensure that I was happy with my purchase and Alan Hannon and Christian DeSeve provided unparalleled customer service and truly went the extra mile to ensure that I was happy with my purchase and that I received the attention that I deserved. Highly recommend working with Alan and Christian, they really made me feel welcomed and made the purchasing process smooth and easy. More
by Maria123456
July 28, 2024
Devin Anderson is always able to help with all the IT issues that puzzled me! issues that puzzled me! More
by hsterp
Employees Worked With
July 23, 2024
Excellent work, very good customer service, and overall a place I want to bring my Volvo to. I know it will be taken care of 100%! place I want to bring my Volvo to. I know it will be taken care of 100%! More
by ellenomalley0204
Employees Worked With
Manager of the Service Department; Kevin Hull, Service
July 22, 2024
WORST experience, would NOT recommend. Melissa was nice, but she barely dealt with me, left me sitting in her office for over 30 minutes, then took me to her fellow Volvo employee, Devin. Melissa was nice, but she barely dealt with me, left me sitting in her office for over 30 minutes, then took me to her fellow Volvo employee, Devin. Devin was just a rude human, who didn't want to answer any of my questions, and made me feel like I was an inconvenience to him. THEN, I asked to have my new plates sent to my house and the title sent to my bank, Devin acted like he was doing that for me. NOPE. I had to drive almost an hour away two separate times because Devin had my new tags sent to the Volvo dealership and then a couple weeks later the Title came to my house so I had to drive it to my bank. Horrible service, and I hope I never see Devin again. Melissa called and asked how everything was, I told her I had a light on my dash, and how horrible Devin was. She said she was going to hang up and text me her number so I could send her a pic of my dash. I never heard from her again. I actually emailed her a pic of the light on July 8, 2024 and she did NOT respond. In conclusion, I would give ZERO stars if I could. UPDATE: after posting this review Alan Hannon contacted me and said he wanted to resolve my issues. Alan made an appointment with Volvo for me, & I was there for almost three hours, Alan walked right by me, I asked if it was indeed him, was told it was. He NEVER approached me or replied after my service to see if I was satisfied. If you can avoid this dealership, go to another one. More
by jennsimm
Employees Worked With
Other Employees :
Michelle in service is AMAZING! Best employee at the dealership., Melissa Angelis
