Volvo Cars Annapolis

Great dealership with very knowledgeable sales staff. Ryan & Mike spent four hours showing me various models & answering any questions that I had. They even searched other dealerships to try & locate the Ryan & Mike spent four hours showing me various models & answering any questions that I had. They even searched other dealerships to try & locate the vehicle that I was interested in buying. I was introduced to the parts & service manager. All in all a very good car buying experience. More

Patient and knowledgeable about the product My husband and I were unsure what vehicle we would choose. We were leaning toward the SUV as we were moving from two cars to one and trying to find a My husband and I were unsure what vehicle we would choose. We were leaning toward the SUV as we were moving from two cars to one and trying to find a car that would fit both of us in size and options needed. I had an older Volvo and my husband had an Escalade. We wanted something smaller than the Escalade but larger than my older wagon. Bobby Johnson was patient as we went through the process - and knowledgeable about both of the vehicles we were considering. We also worked with Mike Mayfield when we had some questions about financing. Mike as well as Bobby was patient as he dealt with our concerns. More

Love my new XC90!!! We had a great experience. A simple internet inquiry turned into a satisfying purchase. Marlowe Simms, our sales representative, was efficient, knowl We had a great experience. A simple internet inquiry turned into a satisfying purchase. Marlowe Simms, our sales representative, was efficient, knowledgeable, and not at all "pushy". Marva Laws, the business manager, is savvy, experienced, and intuitive. She truly listened to what our family needed and ensured our purchase was sound. The whole atmosphere is family oriented and inviting. This is our first Volvo purchase and won't be our last, based on this experience. More

One word: Trustworthy For women "of a certain age" we remember the time when going to the Mechanics was a horrifying experience. Annapolis Volvo is fabulous. Relax. I trie For women "of a certain age" we remember the time when going to the Mechanics was a horrifying experience. Annapolis Volvo is fabulous. Relax. I tried to "save money" on oil changes by going elsewhere-- no, turns out I did not save money, cost the same and less was covered. The service managers *always* take me seriously and listen when I say I think there's a problem. I had an accident in the car and I was so worried there was a residual problem after the body shop finished -- the Manager personally went through the car with me just so I would feel comfortable again. The car has not had any surprises (Volvo quality) and it's well over 100,000 now. I hope it will last 100,000 miles more. The service managers always tell me the estimate for services before I even drive it in. They are clear about what must be done and when -- can I put this off until next month's budget? And when I was going through a difficult time financially, they were very understanding -- I can't thank them enough for their compassion. The Service manager I worked with the most was Luis and I can't say enough good things about him. This team remembers what it is to be human. Thank you. More

Attentive, Patient, Fair My salesman, Mr. Mehrer, was committed to helping me find the right vehicle. He spent a lot of time with me, never rushed me and was attentive. He p My salesman, Mr. Mehrer, was committed to helping me find the right vehicle. He spent a lot of time with me, never rushed me and was attentive. He permitted me to drive many different trim's of the same model. He stuck with me beyond closing time until I made my decision. I knew what a fair KBB value for my trade was going in and they offered me top value for my trade with their first offer. No haggling necessary. While I was signing my financing agreement, Mr. Simms moved all of my personal belongings from my old car to me new car saving me the trouble. Everyone was friendly. I didn't feel like I was getting a sales snow job until I got to the financing rep who applied a full court press in an attempt to get me to finance the maximum amount possible and to buy the premium extended warranty package. More

Pleasant and Professional My current vehicle is twelve years old so the experience of buying a new car has changed considerably. Bobby Johnson was very knowledgeable in explai My current vehicle is twelve years old so the experience of buying a new car has changed considerably. Bobby Johnson was very knowledgeable in explaining the many new features of a Volvo on our test drive. When we came back for a second test drive, I had done some research and had quite a few questions which Thom Lamm handled easily. Everyone was very helpful and let us move forward at our own pace. Mike Mayfield and Marva Law finalized the sale. The whole experience was friendly and professional. We now own a new Volvo S60 Inscription. Thanks so much. More

new vehcile I had a great experience with Annapolis Volvo, my husband recently bought a Polestar and everyone we worked with could not have been more helpful. Du I had a great experience with Annapolis Volvo, my husband recently bought a Polestar and everyone we worked with could not have been more helpful. Due to that experience ai I decided to trade in my 2008 volvo xc 70 for a 2016 xc 70, love this car it has all the bells and whistles I was looking for. I would recommend anyone in the area looking for a volvo this is the place to go. More

Superb sales team at Annapolis Volvo I just purchased my 5th Volvo (2017 XC 90). As far as I'm concerned, Volvos sell themselves. After working with Bobby Johnson and Mike Mayfield at A I just purchased my 5th Volvo (2017 XC 90). As far as I'm concerned, Volvos sell themselves. After working with Bobby Johnson and Mike Mayfield at Annapolis Volvo, though, I now see how much a particular dealer can influence one's overall experience with the transaction of a Volvo purchase-- and I rate Bobby and Mike as top-of-the-line professionals! Integrity. Passion. Customer Commitment. Bobby and Mike demonstrated all of these traits throughout the purchase process. I will return to Bobby and Mike when it is time for Volvo #6! More

Always a good experience We purchased a Volvo SUV in Annapolis in 2005 then purchased a S60 last Friday. Our old SUV was in for maintenance and we were planning to shop for a We purchased a Volvo SUV in Annapolis in 2005 then purchased a S60 last Friday. Our old SUV was in for maintenance and we were planning to shop for a sedan. Even though we had three school-aged grandchildren with us Bobby Johnson managed to assist us to test drive the available sedans smoothly and efficiently. Mr. Johnson made us aware of financial incentives available on the red S60 we felt met our needs perfectly. After a brief and pleasant conversation with Mike Mayfield we decided to purchase the car. We were introduced to Marva Law who sheparded us through the paperwork process, carefully explaining each part of the dozens of pages necessary for purchasing a vehicle. In the middle of all this Marva managed to find all of us some food as the children had not had lunch. Meanwhile Jeff in the maintenance department arranged for a loaner vehicle to use while our old SUV waited for parts to be ordered. This is what it is like to visit Annapolis Volvo. After doing business there for eleven years I still feel like a treasured guest when I am there. Thank you! More

A very professional operation This was my first Volvo, and Ryan was very responsive to all of our need. If we had a question, Ryan had the answer, or he knew where to find it. Mi This was my first Volvo, and Ryan was very responsive to all of our need. If we had a question, Ryan had the answer, or he knew where to find it. Mike and Lee were also very helpful in making sure we had a good experience. We look forward to buying many more cars from Annapolis Volvo! More