Volvo Cars Annapolis

First time Volvo buyer in Annapolis The dealership was clean and bright. The staff, in general, and our Sales Person, Ryan Crawford, specifically were nice. Ryan not only answered our The dealership was clean and bright. The staff, in general, and our Sales Person, Ryan Crawford, specifically were nice. Ryan not only answered our questions as we voiced them, but was great at anticipating what we might need and had answers and assurances before we even asked. He was knowledgeable about all the models of interest, and of the processes for both purchase and leasing. His help saved us a great deal of money as well as time. He made sure we understood the car and our options. He also assured us any future help needed would be as close as a call to him. Anyone seeking a car new or used should ask for Ryan by name. This is our first Volvo, and to date, we have been very satisfied with the car. The dealership had a large stock, but even then went out to find the exact options we desired. Ryan was involved in every step, and kept us informed as to progress, which was a stress reliever for us. More

Volvo XC70 purchase - Bobby Johnson sales rep From the beginning, Bobby was welcoming to both my wife and me. He listened carefully to what brought us to the dealership and what we were intereste From the beginning, Bobby was welcoming to both my wife and me. He listened carefully to what brought us to the dealership and what we were interested in seeing. This is the 4th Volvo for us in 20 years. We came in intending to just look thinking we might replace our 2005 cross country. The first car he showed us was exactly what we were looking for, and ultimately purchased that day. As we pulled away from the dealership, my wife and I both remarked to each other that it was, hands down, the most pleasant interaction we have ever had with a car sales representative. He is professional, clearly knows his product, and someone we would highly recommend to future customers. More

Friendly staff The staff at Annapolis Volvo Used Cars were very friendly. I visited the dealer to look at a specific car found on the internet. After test driving an The staff at Annapolis Volvo Used Cars were very friendly. I visited the dealer to look at a specific car found on the internet. After test driving and looking over the car they listened to my concerns and made good on them. We all missed the exterior mast antenna that I found was missing later that evening; however, the deal was good and I didn't mind replacing the antenna myself. They also did not try to impose an EXORBITANT dealer prep fee as one dealer in Bel Air attempted to do. Overall I would rate the dealer highly and would recommend them to any one searching for a pre-owned car. More

Volvo XC90 purchase ICO Djibaou Family Ryan did a terrific job throughout the sales and delivery of the car. We really appreciated how fast they resolved any issues we had. Great service fr Ryan did a terrific job throughout the sales and delivery of the car. We really appreciated how fast they resolved any issues we had. Great service from a great company. More

Transparent Business In the market for a used Honda Pilot when I saw one advertised on the Annapolis Volvo Pre-Owned Superstore website. Pleased that the dealer also post In the market for a used Honda Pilot when I saw one advertised on the Annapolis Volvo Pre-Owned Superstore website. Pleased that the dealer also posted the Carfax for my review - no cost to me or wasted time driving to a lot only to find out that the vehicle had a poor service history or an accident on file. Dave Davies, the salesman, was polite and personable. He answered the questions I asked and didn't hesitate to say he didn't know about certain equipment - specifically, how to operate the voice option of the navigation system. I greatly appreciated his honesty and the quality of the Honda Pilot that I test drove. In the end, Dave and Ray, in the finance office, stayed an hour late to close the deal and I drove away happy. I highly recommend this dealer to those consumers seeking to do business with an up-front dealership that offers quality used autos with a free carfax. More

Out of State Purchase Made Easy!!! I recently purchased a used Mercedes GLA250 from this dealership, Ryan made the sale super smooth and super easy. I reside in Alabama, he made sure al I recently purchased a used Mercedes GLA250 from this dealership, Ryan made the sale super smooth and super easy. I reside in Alabama, he made sure all taxes, forms and everything was taken care of and was really quick with all paperwork and questions I had. Thank you for making my car buying process easy! More

Worked with us to get us the best deal in town! Ryan, We recently bought a 2016 XC90 T6, Ryan was were diligent in working with us to make sure we came away with the best deal that fit our needs. Ryan, We recently bought a 2016 XC90 T6, Ryan was were diligent in working with us to make sure we came away with the best deal that fit our needs. he kept in contact with us throughout the whole buying process. he followed up to make sure the car was given to us in pristine condition even though is was a used vehicle. he explained all of the nuances of the used car buying process. we never felt pressured to make a decision. we would consider using Ryan for our next auto purchase. More

Exceeded our expectations I recently had the pleasure of working with Ryan Crawford on the trade in of my 2016 for a 2017 model XC90. Ryan went above and beyond to ensure that I recently had the pleasure of working with Ryan Crawford on the trade in of my 2016 for a 2017 model XC90. Ryan went above and beyond to ensure that the transition went as smooth as possible. His willingness to deliver excellent customer service alongside his great personality made the entire process far less stressful for my husband and I. If looking for a salesperson who stands by their word, look no further. More