Volvo Cars Annapolis

Home away from home They make you feel like you are dealing with a close relative and you are at home. There is a place for work and a place to relax They make you feel like you are dealing with a close relative and you are at home. There is a place for work and a place to relax More

Annapolis Volvo Tops in Service! Have purchased several Volvo’s over the years from Annapolis Volvo and they were all serviced there. The service staff are very courteous and friendl Have purchased several Volvo’s over the years from Annapolis Volvo and they were all serviced there. The service staff are very courteous and friendly. The work is excellent! More

100k maintains Great service, friendly and professional staff. I would recommend Annapolis Volvo to all of my friends! And I enjoyed your snacks and especially the Great service, friendly and professional staff. I would recommend Annapolis Volvo to all of my friends! And I enjoyed your snacks and especially the hit chocolate! More

Good Samaritan Thursday, January 31, 2019, my wife and I were on our way to Easton, Maryland to close on the sale of a second home we had in the family for 33 years Thursday, January 31, 2019, my wife and I were on our way to Easton, Maryland to close on the sale of a second home we had in the family for 33 years. About two miles west of Annapolis on Route 50 our 2005 Volvo XCE lost power and went into "reduced power mode". We pulled over and restarted and it resumed normal power, but when we put on the cruise control, it went to low power again. We pulled over, restarted and while the engine got back to full power, out of concern that we might break down again, we left the cruise control off and drove slowly to Annapolis Volvo where I had stopped in previous years for service. Our regular DC area dealer is Ourisman Volvo of Bethesda (formerly Martins). Mr. Turner the service rep was sympathetic and extremely helpful. We had an 11:00 a.. closing at Eastern Title and it was 10:30 when we arrived at Annapolis Volvo. Mr. Turner said he'd need to run a diagnostic before declaring the car safe and it might take a few hours. He offered a loaner car so we could make our closing. We arrived in Easton only about 20 minutes late and the closing took place. As it turned out the car needed parts that had to be ordered and would not be ready for at least 4 days. But the loaner car saved our lives as we drove it back to DC following the closing and, as predicted by Mr. Turner, our 2005 Volvo was ready on Monday, Feb. 5. We are shall be forever grateful for the kindness and professionalism shown us by the staff at Annapolis Volvo. So much so, that when I picked up our repaired XCE on Tuesday, the 5th, I went to the showroom and looked at the 2019 XC 60s. Mr. Lam waited on me and sent me materials. Thank you Annapolis Volvo for being there for us. Stephen Danzansky More

Friendly, helpful and honest My wife and I worked with Ola for a few months. He was excellent at finding a vehicle that met our needs and budget. Bruce, sales manager, and Amy, My wife and I worked with Ola for a few months. He was excellent at finding a vehicle that met our needs and budget. Bruce, sales manager, and Amy, finance manager, were very friendly and accommodating. I only gave four stars because we spent almost five hours at the dealership. Had that duration been closer to two or three hours, I would've considered the experience perfect. More

The epitome of a successful sales organization George Mangos was my sales consultant. This sales professional has honed his skills to become one of the best sales consultants in the biz. Haven't b George Mangos was my sales consultant. This sales professional has honed his skills to become one of the best sales consultants in the biz. Haven't bought a car in 20 years and went in, said my price, and pretty much got it. Everyone was cordial, with emphasis on taking care of the customer. George was no pressure, no tactics.. just an extraordinary sales professional. Who made me feel at ease. Cant say enough good things about this team. Glad I made the decision to deal with this company. Thank you. More

XC60 Tire noise I purchased an XC60 and at 20K miles I complained about tire noise and wobbling. They checked it out and said there was nothing they could do about it I purchased an XC60 and at 20K miles I complained about tire noise and wobbling. They checked it out and said there was nothing they could do about it because of the brand of tires that came with it. I returned at 30K with the same problem and talked to Anthony the Sales Manager and he said he would see what he could do but never got back to me or returned my calls. Not a customer friendly dealership. An expensive car should not have those problems. More

Excellent Service Miguel was my salesperson , very polite and professional . Did not try to push any one vehicle on me. Showed me several . very knowledgable of ea Miguel was my salesperson , very polite and professional . Did not try to push any one vehicle on me. Showed me several . very knowledgable of each vehicle he showed me. Will definitly use this facility again More

Quickest and easiest vehicle purchase experience Salesperson George Mangos and manager/finance guy Greg Thibert were both awesome -- available and responsive without being pushy, friendly without bei Salesperson George Mangos and manager/finance guy Greg Thibert were both awesome -- available and responsive without being pushy, friendly without being fake, and each just a pleasure to deal with overall. It was a quick, easy, flexible and just generally pleasant purchase experience! It was a refreshing process and I won't hesitate to recommend George (and Greg) and Volvo Cars Annapolis to others. Thanks! More

Knowledgeable & friendly personnel Everyone I worked with from sales to service made the purchase of a used Volvo,my 4th, a pleasant and rapid experience, especially for an out of town Everyone I worked with from sales to service made the purchase of a used Volvo,my 4th, a pleasant and rapid experience, especially for an out of town customer. Ola in sales was especially helpful. More