Volvo Cars Annapolis

Great service. Thanks to Miguel: Sales and Steve: Manager Miguel Martinez was well prepared and made it simple with my appointment. Steve Currie made the process easy and I'm well pleased with my Passat tdi. Miguel Martinez was well prepared and made it simple with my appointment. Steve Currie made the process easy and I'm well pleased with my Passat tdi. I will be back from my overall experience. Thanks, Zach from Lee Talbot State Farm More

Great deal "knocked out of the park by Anthony and Christian I purchased an XC40 and all the negotiations were super smooth and straight up. They walked me through the purchase and was in and out in a very shor I purchased an XC40 and all the negotiations were super smooth and straight up. They walked me through the purchase and was in and out in a very short time. They answered all my questions, very knowledgable and professional. I recommend them and will buy my next Volvo from this dealership. More

Quick inspection found the problem others missed Went “Back to Volvo” for a second opinion after my local non-Volvo guy looked at my 2006 XC70 suspension...and they found the exact causes of my probl Went “Back to Volvo” for a second opinion after my local non-Volvo guy looked at my 2006 XC70 suspension...and they found the exact causes of my problem at a lower price. The “other guy” would have found the true problem in his process...likely making my price even higher. Thank you for the detailed and knowledgeable look - it paid off. More

Exceeds my expectations Like each service I've had, the complete experience is pleasant and stress-free. I was unable to pick up my car during normal service business hours Like each service I've had, the complete experience is pleasant and stress-free. I was unable to pick up my car during normal service business hours due to unusual circumstances; the service staff left my key with the sales staff so I was able to get my car at a later hour. The car was hand washed and vacuumed and looked great! I never have any concerns about the quality of the work or really anything else. Annapolis Volvo is top notch!! More

60,000 Mile Service I had an excellent service experience as always. I know that I can count on Volvo of Annapolis for excellent customer service. I have been a custome I had an excellent service experience as always. I know that I can count on Volvo of Annapolis for excellent customer service. I have been a customer since November 2000 when we moved to Annapolis. I believe that the employees are honest and fair. I have stayed with Volvo because of this service center and its employees. More

Very professional and accommodating The service center staff was very professional and exceptionally accommodating for our requests, able to flex time for our other vehicle without an ap The service center staff was very professional and exceptionally accommodating for our requests, able to flex time for our other vehicle without an appointment! Very appreciative! More

Top notch! Once again, Volvo of Annapolis hit it out of the park! I showed up needing assistance with a nail in my tire. A local tire shop told me I would need t Once again, Volvo of Annapolis hit it out of the park! I showed up needing assistance with a nail in my tire. A local tire shop told me I would need to buy two new tires as it was irreparable (and the tires have barely 11K miles on them). Before I knew it, my tire had been patched and my XC90 was washed. To top it off, our salesperson from eight months prior recognized me and my children and talked with us like we were old friends. I highly recommend Volvo of Annapolis! More

Excellent service Purchase of new S60 was just another time everyone at Volvo Cars Annapolis performed at an excellent level. Excellent service and gracious staff enco Purchase of new S60 was just another time everyone at Volvo Cars Annapolis performed at an excellent level. Excellent service and gracious staff encounters are the standard. More

Simple, easy, and Friendly My first official service visit for my 2018 XC 60 Volvo and it couldn't have gone smoother. Friendly service manager took care of me, lined me up for My first official service visit for my 2018 XC 60 Volvo and it couldn't have gone smoother. Friendly service manager took care of me, lined me up for a loaner which was great and I was out the door quickly! Got my car back later that day after being informed it was ready and again, quick and easy and I was on my way again. Thanks! More

salesman wasnt interested My deal was a pretty easy deal. i knew what i wanted, i applied online and was approved. the salesman called me and set an early morning app and i was My deal was a pretty easy deal. i knew what i wanted, i applied online and was approved. the salesman called me and set an early morning app and i was there on time. When i arrived the salesman didnt seem happy to see me. He also didnt answer my questions about the vehicle(XC 90 t6 Rdesign). I had to ask other salesman about the vehicle. The salesman that i was working with sat me in another office and gave another customer his un-divided attention. He got there deal done before mine then told me they were there before me which wasnt true because i talked to the customer. I was also told by the salesman incorrect information about tire size. The salesman acted as if I didnt matter nor was my question important which led me to purchasing the vehicle that i absolutely love without the tires and wheels that i want because i was told that they werent sold. Then i came back to the dealership two weeks later for my tags and i saw the wheels that i wanted on the same model that i own. I ask another salesman and they said that they stock those wheels and that my salesman should have told me about them. I spoke with the assistant sales manager and he took my number about a week ago and i still havent been called back about this matter. In closing i would not refer this salesman to anyone, this is my first volvo and the experience is tainted by very poor salesmanship and customer service. More