Volvo Cars Annapolis

Kevin provided excellent customer service. He made sure I understood everything that I needed to know about the repair work needed on my car. I needed roadside assistance to tow my car to th He made sure I understood everything that I needed to know about the repair work needed on my car. I needed roadside assistance to tow my car to the dealership, the wait was short, and Kevin made sure I had a ride to the dealership when my car was ready for pickup. Every time I take my car in for service everything is always done in a very professional manner. I love Volvo Cars Annapolis. More

No waiting for appointment…thorough explanation of work needed and done with kind and caring staff. needed and done with kind and caring staff. More

Travis was great to work with. Travis did as much pre-work ahead of time as he could so we spent as little time in the dealership as possible for all the paperwork. Travis did as much pre-work ahead of time as he could so we spent as little time in the dealership as possible for all the paperwork. More

They were very pleasant and make sure I was taken care of at every step of the process. at every step of the process. More

Kevin was very detailed and ensured I knew every step that my service was touching on. It’s always a pleasure to have him facilitate my maintenance and work with him on getting my routine service. that my service was touching on. It’s always a pleasure to have him facilitate my maintenance and work with him on getting my routine service. More

They didn’t put my seat belt back on correctly and I would like for the dealership to fix it correctly would like for the dealership to fix it correctly More

The service department was very responsive to an emergent issue that arose shortly after the vehicle's scheduled interval servicing. A non-standard code that could not be remedied using established software issue that arose shortly after the vehicle's scheduled interval servicing. A non-standard code that could not be remedied using established software debugging procedures was determined. The Annapolis Volvo service department contacted the Volvo USA service coordinator. A new software push to the vehicle from the NJ service department eliminated the code. The car was returned within 3 hours of my reporting the issue. Survey needs to add service department employees. Tom sold our family over 5 vehicles over the past 20 years. More

They were very accommodating and worked with me when the vehicle I was going to get didn't pass the final inspection. Very friendly and professional staff: Michael, Bruce, Jackie and Corey. vehicle I was going to get didn't pass the final inspection. Very friendly and professional staff: Michael, Bruce, Jackie and Corey. More

Shopping at Volvo was a pleasant experience. Michael was knowledgeable and able to answer all of our questions. The process didn’t take as long as we thought it would, which was a good thing. We Michael was knowledgeable and able to answer all of our questions. The process didn’t take as long as we thought it would, which was a good thing. We loved seeing dogs in the showroom. Cory was amazing, I was quite nervous about all the new technology (my previous car was 20 years old) with a new vehicle. Thanks to Cory, I drove off the lot with confidence. More

Michelle is great! She is super friendly and helpful with her customers! I would recommend her and Annapolis Volvo. She is super friendly and helpful with her customers! I would recommend her and Annapolis Volvo. More