Volvo Cars Annapolis

Best car buying experience Without a doubt the easiest car buying experience ever. Super friendly, knowledgeable staff that catered to our every need. Totally explained all car Without a doubt the easiest car buying experience ever. Super friendly, knowledgeable staff that catered to our every need. Totally explained all car aspects as well as set up our phones and favorite settings. Never had a person sit for one hour explaining all the features and how they worked. Also informed us to call or come by any time if we had any further question or if we just needed to be shown how something worked. Without a doubt the best buying car experience!! More

Rim Repair on recently purchased pre-owned Volvo Great job repairing the curb damage on my recently purchased 2016 XC60! Very pleased with the service provided by Volvo. Walt and Anthony provided gre Great job repairing the curb damage on my recently purchased 2016 XC60! Very pleased with the service provided by Volvo. Walt and Anthony provided great customer service. More

A worry free investment The investment in time and money to keep my Volvo in top working condition is more than worth it. The 3 year old vehicle hasn't given me one ounce of The investment in time and money to keep my Volvo in top working condition is more than worth it. The 3 year old vehicle hasn't given me one ounce of trouble and I credit both the engineering of the car and the excellent care provided by the dealership. More

Repair front wheel bearings. Both front wheel bearings were bad. We were given a loaner because it was going to be a few hours. I was impressed with Walt working with us and how Both front wheel bearings were bad. We were given a loaner because it was going to be a few hours. I was impressed with Walt working with us and how thorough he was to be sure all was in working order More

Awesome team! I came in to buyout my lease earlier than planned. The team was immediately helpful, organizing what needed to be done and making it happen. It was co I came in to buyout my lease earlier than planned. The team was immediately helpful, organizing what needed to be done and making it happen. It was convenient and efficient. What more would I want in a car dealer? More

Great customer service. I was able to schedule my appointment for the day and time requested, once arrived, I was assisted immediately and during my service, I was kept appri I was able to schedule my appointment for the day and time requested, once arrived, I was assisted immediately and during my service, I was kept apprised of the status of my vehicle's service. More

Always a great experience I have always received excellent service,. Everyone is so nice and I'm usually in and out in a very reasonable amount of time! Thanks! I have always received excellent service,. Everyone is so nice and I'm usually in and out in a very reasonable amount of time! Thanks! More

`First time disappointment Let me start by saying the Volvo Annapolis employees provide great customer service. This review is not a knock on them. I had an issue with having Let me start by saying the Volvo Annapolis employees provide great customer service. This review is not a knock on them. I had an issue with having to return my 2017 XC90 to the dealership three times to resolve the same issue. The third time, I was only 15 minutes away from the picking up my vehicle from the dealership when the engine light came on yet again. I feel like there should have been more effort put forth to ensure the issue was resolved. Hopefully, when I pick up my vehicle today the issue is completely resolved. More

Fixed the issue Issue properly diagnosed and fixed. We were not upsold and that was a relief. We know our Volvo gets good service. Thank you very much. Issue properly diagnosed and fixed. We were not upsold and that was a relief. We know our Volvo gets good service. Thank you very much. More

Good Experience I was easily able go through the process of purchasing a car with no difficulties and that is saying something in this day and age. I was easily able go through the process of purchasing a car with no difficulties and that is saying something in this day and age. More