Volvo Cars Annapolis

Everyone was very polite and went out of their way to help Entire dealership insured our experience was Pleasant and made it a point that we felt comfortable with our decision and purchase. I’ve done the resea Entire dealership insured our experience was Pleasant and made it a point that we felt comfortable with our decision and purchase. I’ve done the research and I know what vehicle we wanted to purchase, i’ve visited a Volvo dealership very close To where we live, I just didn’t feel comfortable with the dealership. I viewed their selection of vehicles online from Annapolis Volvo, Finding exactly what I was looking for, I felt very comfortable with the sales team, In the vehicle I selected. It was definitely worth the more then an hour drive to visit location. More

Helpful Sales Staff It took me a long time to decide which model I would be comfortable in, and the sales staff were very patient. I test drove a variety of cars several It took me a long time to decide which model I would be comfortable in, and the sales staff were very patient. I test drove a variety of cars several times, and it never seemed to be a problem. There was no pressure to make a decision, which I appreciated. More

The dealership was easy to find and right off the exit. The staff was very kind, helpful, attentive, and responsive. I had a nice experience with the dealership. The staff was very kind, helpful, attentive, and responsive. I had a nice experience with the dealership. More

Exceptional experience After visiting the other local Volvo dealership in Owings Mills a couple years ago, we knew we could never return there because of the overwhelmingly After visiting the other local Volvo dealership in Owings Mills a couple years ago, we knew we could never return there because of the overwhelmingly poor experience we had. Volvo Annapolis went beyond our expectations and our salesman Ed P. was way better than any of the people we dealt with in our last purchase at Owings Mills. Additionally, we had a great experience with Tony K. in finance. He was personable and really helped us understand how we were wronged previously and set our nerves at ease during this current car purchase. More

Good service but no answer when I called on occasions Generally the service was acceptable, but when I called to make a service appointment and to check the status of my car, I'd get the voicemail and no Generally the service was acceptable, but when I called to make a service appointment and to check the status of my car, I'd get the voicemail and no one would call me back. I had to call back repeatedly to get someone to talk with. This non-responsiveness could use improvement for sure. More

Service The service department was very professional and easy to deal with. Walt was very professional. Walt was very professional. Walt was very professio The service department was very professional and easy to deal with. Walt was very professional. Walt was very professional. Walt was very professional. Walt was very professional. More

Polestar tune went well Walt did great job with the Polestar software tune. Also got a key fob working again. And replaced a seat belt tentioner that was not working correctl Walt did great job with the Polestar software tune. Also got a key fob working again. And replaced a seat belt tentioner that was not working correctly. More

Efficient and courteous service It was easy to get routine service plus a required software update. My car was serviced At the time it had been scheduled, and my wait time was as ex It was easy to get routine service plus a required software update. My car was serviced At the time it had been scheduled, and my wait time was as expected. More

Walt is there always to greet you on check in and to you informed with updates. I always choose to stay on the premises while my car is be serviced because it is comfortable and welcoming. informed with updates. I always choose to stay on the premises while my car is be serviced because it is comfortable and welcoming. More

Window re-seal The drivers side window needed a re-calibration. It wasn't going up all the way, and highway noise was entering the vehicle. The repair was made and The drivers side window needed a re-calibration. It wasn't going up all the way, and highway noise was entering the vehicle. The repair was made and everything is excellent. Great Job Volvo! More