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Volvo Cars Annapolis

Annapolis, MD

4.8
2,551 Reviews
At Volvo Cars Annapolis, we offer new Volvo cars in Annapolis including the all new Volvo C40, XC40, XC60, XC90, V90, S60, S90 along with Certified by Volvo and pre-owned cars, trucks and SUVs by top manufacturers. We are your neighbors. We value your loyalty and continue our promise to provide you excellent service. We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
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333 Busch's Frontage Rd

Annapolis, MD

21409

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Showing 2,551 reviews

June 25, 2025

I bought my car from Annapolis Cars Volvo last September and was told by the sales rep who is no longer with the dealership that the tires were in good condition. As it turns out, the dealership had replace More

by llcars
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Alan Hannon
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2025 -

Volvo Cars Annapolis responded

Good afternoon Ms. Lundstom, I am sorry that we were unable to satisfy you. You were not lied to. Upon Volvo Certification, back in September, the tires measured at 6/32 and were in good condition. This measurement passes Volvo Certification. The other dealer, closer to your home that serviced your vehicle, recommended tires at 5/32. We recommend them at 4/32...keep in mind, 2/32 passes Maryland State Inspection. With scheduled services ten thousand miles apart, most dealers will advise for new tires at this point of wear so that clients know they will need tires possibly before their next service depending where and how they drive. I am sorry that there is so much construction going on near your home for the light rail as you told me. When we inspected your tires in our shop, we saw the previous plugs that you had already done. Unfortunately, you had yet another nail in your front right tire that was too close to the sidewall to be able to be plugged and be safe. If you remember, we we both went to the parts department and our Parts Manager, discounted tires for you. You said that you would "shop tires closer to home". I followed up with a voicemail a couple of weeks later and never heard back from you. Also, I had emailed you to please make your next service appointment through me and I would get you a discount. As an extra gesture to gain your happiness, the email said that I would get your car cleaned inside & out as well after said said service. I would like to apologize for raising my voice when we were out front. With Rt. 50 being fifty yards from our parking lot, it can be frustrating to communicate as the traffic passes by. Hopefully, you will give me and our dealership another chance to regain your satisfaction... Sincerely, Alan Hannon Sales Manager Volvo Cars Anna[polis (410)349-8800 x2712

June 23, 2025

Ian and Jackie were very professional, helpful, and easy to work with. Ian was patient, professional, and experienced, helping us to find the XC90 of her dreams. We absolutely love it! More

by countypearl
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ian and Jackie
June 21, 2025

We purchased two cars from Annapolis Volvo. ..2023 C40 EV and a 2024 XC60. We were extremely pleased with the purchase process and the sales associate, and have also been impressed with the foll More

by m22oshea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Lash
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 19, 2025

The detail to customers satisfaction, and providing the right fit financially, was particularily noteworthy. It was a wholesome expereince, done with the qualities of professionialism. Never did I receiv More

by carolynrgi140
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Devin Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian DeSeve
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 19, 2025

Alan & Natalie worked tirelessly well after closing to make my husband's 1st volvo purchase as easy as mine was, 3 years ago! He's so happy with his S90... More

by SRodriguez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alan Hannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Natalie Baker
June 10, 2025

The service department at this dealership is top notch. They are professional, knowledgeable, and efficient. More

by kag69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
June 02, 2025

The experience working with Volvo Annapolis was exceptional in every respect. The staff was knowledge, not pushy, and a pleasure to work with and purchase a vehicle. More

by meredithdmontgomery
Recommend Dealer
Yes
Employees Worked With
Christian DeSeve
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corey Cross
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2025

The front desk is very friendly and helpful and I would recommend this service center More

by eddieboy244
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
May 26, 2025

I always get good service at Annapolis Volvo. Kevin, the service manager, is very professional and goes out of his way to produce a satisfied customer. More

by Bery
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
May 26, 2025

Their service department is slow on diagnostics and poor on repairs. Don’t buy from them. More

by Jkahn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
1
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