
Volvo Cars Annapolis
Annapolis, MD
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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I bought my car from Annapolis Cars Volvo last September and was told by the sales rep who is no longer with the dealership that the tires were in good condition. As it turns out, the dealership had replace and was told by the sales rep who is no longer with the dealership that the tires were in good condition. As it turns out, the dealership had replaced one tire that must have been in especially poor condition but all of the other tires were the original ones from when the car was manufactured in 2021. I understand that the tread was at a 5 for the remaining three tirese, so passable, but the factory recommendation on AWD vehicles is to replace all tires at once. I mentioned this when I returned to the dealership earlier this month to have the tires looked at after being told by another Volvo dealership they needed to be replaced not 9 months after I purchased the vehicle. I had been picking up several nails in the tires because they were worn down. When I mentioned this to the sales manager, he ignored it, telling me my tires were fine. It wasn't until the service department found yet another nail in one of my tires while I was there that could not be plugged that he changed his mind and said they actually needed to be replaced. I asked several times if the dealership could at least cover part of the cost of the new tires as I had purchased the car fairly recently and was lied to about the tire condition. I have since went ahead and replaced all the tires on my own. I felt that in my interactions with the sales manager, I was talked over, not really listened to, he raised his voice when I disagreed with him, and then he awkwardly gave me a hug at the end of our discussion which felt very unwanted. Everything else with the car has been great but I would recommend being vigilant with the details when purchasing a pre-owned vehicle from this dealership. More
Ian and Jackie were very professional, helpful, and easy to work with. Ian was patient, professional, and experienced, helping us to find the XC90 of her dreams. We absolutely love it! to work with. Ian was patient, professional, and experienced, helping us to find the XC90 of her dreams. We absolutely love it! More
We purchased two cars from Annapolis Volvo. ..2023 C40 EV and a 2024 XC60. We were extremely pleased with the purchase process and the sales associate, and have also been impressed with the foll ..2023 C40 EV and a 2024 XC60. We were extremely pleased with the purchase process and the sales associate, and have also been impressed with the follow on service on both cars. More
The detail to customers satisfaction, and providing the right fit financially, was particularily noteworthy. It was a wholesome expereince, done with the qualities of professionialism. Never did I receiv right fit financially, was particularily noteworthy. It was a wholesome expereince, done with the qualities of professionialism. Never did I receive any negative options. The salesperson spoke honestly and directly to my questions and was able to fullfil my interest in a new car. My experience was definitely Excellent! I couldn't be happier in my new car. I had a great time at this car dealership. The experience was very quick and the people were so pleasant. Devin Anderson saw to my every request. He even came to work on his day off to make it easier for me. I truly appreciate that. Christian, an exceptional manager, took his time to call to extend his service and ensure all bases were covered. It was one of the best experienes I've had when buying a new vehicle. Such a smooth transition, and the paperwork was minimal. Six years had past since I last bought a car. So I needed a bit of update on the new features. The process was so easy to learn, but I had a good teacher showing me the ropes. I was never rushed or made to feel stupid in learning the new processes. He was very thorough and even offered his assistance at my home, if need be. Thank you all at Annapolis Volvo! More
Alan & Natalie worked tirelessly well after closing to make my husband's 1st volvo purchase as easy as mine was, 3 years ago! He's so happy with his S90... make my husband's 1st volvo purchase as easy as mine was, 3 years ago! He's so happy with his S90... More
The experience working with Volvo Annapolis was exceptional in every respect. The staff was knowledge, not pushy, and a pleasure to work with and purchase a vehicle. exceptional in every respect. The staff was knowledge, not pushy, and a pleasure to work with and purchase a vehicle. More
I always get good service at Annapolis Volvo. Kevin, the service manager, is very professional and goes out of his way to produce a satisfied customer. Kevin, the service manager, is very professional and goes out of his way to produce a satisfied customer. More