Volume Hyundai

My visit was handled very professional this time compared to times in the past. The atmosphere was just different in every way , and I am glad it has happened. to times in the past. The atmosphere was just different in every way , and I am glad it has happened. More

I came to get a routine maintenance check and oil change. Everyone was very courteous and the service was quick. It only took 20 minutes!!!!! Everyone was very courteous and the service was quick. It only took 20 minutes!!!!! More

Sheldon was great. He kept me updated on what was being done in a kind and and informative manner. Much better than some that I have worked with in years past. done in a kind and and informative manner. Much better than some that I have worked with in years past. More

I appreciate Kendall's personality and customer service. He's a really nice guy with alot of humor that will brighten up anybody's day. They forgot to put a new battery in my key fob and to change the stick He's a really nice guy with alot of humor that will brighten up anybody's day. They forgot to put a new battery in my key fob and to change the sticker indicating the next time my oil needs to be changed, so it made me wonder if my oil was really changed. Also, oily handprints were on the interior of my car. Lastly, I felt uncomfortable because only customers were wearing face masks. Other than this, customer service in the service department was ok. More

Very pleased with the people who are in the service department. They were very professional and sat down and talked with me about issues with my car. I will gladly use them for my next service. department. They were very professional and sat down and talked with me about issues with my car. I will gladly use them for my next service. More

They take forever to fix the actual problem. I have had to send my car back multiple times for the same problem to get fixed. to send my car back multiple times for the same problem to get fixed. More

Nothing but good experiences here from sales to service. Professional, courteous, and prompt every time, a true pleasure doing business here. I recommend them highly. Professional, courteous, and prompt every time, a true pleasure doing business here. I recommend them highly. More

I liked the way that I was treated with respect and dignity. These guys made sure that I was happy with my selection and that I didn't leave the facility without purchasing a car. dignity. These guys made sure that I was happy with my selection and that I didn't leave the facility without purchasing a car. More

The service at Volume Hyundai is always efficient and excellent. Every recall makes me nervous about my car and my family's safety, but the service I receive at Volume Hyundai makes me feel safer. Howeve excellent. Every recall makes me nervous about my car and my family's safety, but the service I receive at Volume Hyundai makes me feel safer. However, Baldwin county is a hotspot for Covid-19 and Volume Hyundai made me very nervous about its concern for customer health. The waiting room is very small and there was no social distancing. No, I repeat, NO employee was wearing a mask. I understand why the mechanics in the bays away from everyone else would not be required to wear masks but the managers who speak to the customers and the schedulers who also speak to the customers SHOULD be wearing masks. After all our families are important and some of us are in a higher risk group. Volume Hyundai gave me the impression they just did not care about our health at all. More

Very friendly and helpful staff. I had to call a couple of times to have extra work added to original service request and it was completed without problems. Car was ready on time, check in and out was eff of times to have extra work added to original service request and it was completed without problems. Car was ready on time, check in and out was efficient. Have had my Hyundai since 2011 and have never had any problems with service at this dealership. More