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Volume Chevrolet
Forsyth, GA
1,043 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,043 reviews
Verified Customer
December 10, 2020
As a service writer your first sentence should not be “yeah, I remember you, you are the one that gave me a bad survey. Not a way to gain my trust as a customer, huge part of why you didn’t get my busine “yeah, I remember you, you are the one that gave me a bad survey. Not a way to gain my trust as a customer, huge part of why you didn’t get my business this time on what you said needed to be. 5,000 transmission repair. I also told you the transmission was doing something weird and shifting hard when I brought it in UNDER WARRANTY last month. You said “ah it’s normal” ... Apparently you were shooting for customer pay vs warranty pay.. And as I stated your first survey from me, had a full paragraph, like this, about your great customer service. What I didn’t like on the first visit was the price of the repair on the left front Strut. It was done 230.00 cheaper down the street the next day. Everyone has their off days, I guess I caught you on yours this time. I’ve heard nothing but horrible stories about that department in our small town. Have a blessed and Merry Christmas. More
by Wesmusic79
Employees Worked With
Kenny Jones, Chris Matthews, Tommy Mullis
December 09, 2020
The customer service is excellent. The staff are very knowledgeable. They go above and beyond. I have had a great experience every time I go in. knowledgeable. They go above and beyond. I have had a great experience every time I go in. More
by MAN
Employees Worked With
Heather Bell, Todd Stone, Buddy Beck, Tommy Mullis, Troy Warren
December 08, 2020
Well I didn't expect to buy when I did but I couldn't beat the price and great service I had dealing with zack and the team. I cannot thank them enough. If ya need a new or used truck youll have a great beat the price and great service I had dealing with zack and the team. I cannot thank them enough. If ya need a new or used truck youll have a great experience here! More
by TDEW
Employees Worked With
Zack Carmichael
December 06, 2020
They always are very pleasant and helpful very easy to deal with not pushy like most dealership's they have always treated me like family deal with not pushy like most dealership's they have always treated me like family More
by ANTHONYQUICK611
Employees Worked With
Heather Bell, Todd Stone, Troy Warren
December 05, 2020
Every one that I have ever worked with has always gone over and beyond to help me and make comfortable. Even though I have no idea about my car or .... what they are doing to it over and beyond to help me and make comfortable. Even though I have no idea about my car or .... what they are doing to it More
by PATSY.PAGE
Employees Worked With
Chris Matthews
December 04, 2020
Irs the best, there nothing else to say, I can't say anything bad, the customer service is awesome the people awesome and nice I would recommend any one to come here. anything bad, the customer service is awesome the people awesome and nice I would recommend any one to come here. More
by broxtonga1979
Employees Worked With
Tommy Mullis
December 02, 2020
it was a good experience, and professional. clayton was a total professional. i only wish it was a little closer to home, but even the drive is worth the free oil changes for life. total professional. i only wish it was a little closer to home, but even the drive is worth the free oil changes for life. More
by RAYALA
Employees Worked With
Clayton Andrews, Buddy Beck, Chris Matthews, Kristen Connell
December 02, 2020
Great, friendly place. Excellent service. I can in for service, and were out in under 1 hour. Very clean waiting area. Along with great staff. service, and were out in under 1 hour. Very clean waiting area. Along with great staff. More
by KLBRZ6
Employees Worked With
Chris Matthews, Tommy Mullis
November 30, 2020
I came in because I had a service issue and Service manager Kenny took care of me. His guys correctly diagnosed my problem and said they could have it fixed by the next day on a holiday weekend even! I manager Kenny took care of me. His guys correctly diagnosed my problem and said they could have it fixed by the next day on a holiday weekend even! I was ready to have to get a hotel for the night. However, While My truck was being serviced, I started looking at new and used trucks. Salesman Reginald walked over and asked me if I needed help. He was wonderful. Very knowledgeable and well just a nice guy-not pushy at all. We talked about family and when he said he was close to his mother that made me feel he would treat me right. He worked me a good deal that I was very ultimately happy with. Then the sales manager was honest about my rate and laid it out and I felt he was thorough and also a fellow hunter. Buddy took me through the paperwork and I got it all explained and put on a flash drive. Pretty cool. I drove away with a great truck- my third Chevy truck- and will see them for service when needed. Oh, and the mechanics that worked on my trade-in even helped me unbolt and move my truck box to my new truck at closing time. Great guys. It was frankly the best sales experience buying a truck or car I’ve ever had! More
by BESTDAYSOFMYLIFE2010
Employees Worked With
Todd Stone, Buddy Beck, Kenny Jones, Reginald Mills
