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Volume Chevrolet
Forsyth, GA
1,043 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,043 reviews
April 25, 2021
I’ve never seen such a bunch of unhappy people. No one smiled or said hello when we came in. We had to approach a service advisor and start the conversation AND she still never smiled or looked happy; we smiled or said hello when we came in. We had to approach a service advisor and start the conversation AND she still never smiled or looked happy; we were the only people who were there at that time so it wasn’t like there were a bunch of customers standing there. My husband asked about a tail light and was never SOLD anything- we were told to buy a light and then he had to ask them to add it to our service. Our ticket also said something about customer declining cabin air filter replacement BUT we were never advised on this, asked if we wanted it done, or even told it might be time to do it. I’ve been a service advisor and I know it’s not always fun, but this was the worst bunch of people I’ve ever dealt with. If it were not for the free oil changes I’d have my husband take his truck to Honda, which is where I take my car. More
by ADFANUSI
Verified CustomerEmployees Worked With
Heather Bell, Chris Matthews, Candie Stacey
April 24, 2021
The parts department did not have the $49 part to repair my truck but I was charged $139 to diagnose a problem which they could not fix. I would have gladly had them repair the truck but they had not proper my truck but I was charged $139 to diagnose a problem which they could not fix. I would have gladly had them repair the truck but they had not properly stocked their parts department. Asked if the part was available at a nearby dealership and was told No. Their fault but I was charged. Poor customer service. More
by Stu
Employees Worked With
Amanda Williams
April 24, 2021
I like Chris he is very good at his job and very professional at it. He tell u everything up front no holding back I like service man like that when it come to my car. professional at it. He tell u everything up front no holding back I like service man like that when it come to my car. More
by WASHINGTON1950
Employees Worked With
Chris Matthews
April 24, 2021
Very friendly staff. Made the buying experience very quick and easy. Only dealer that had the truck I wanted. I would highly recommend this dealer. quick and easy. Only dealer that had the truck I wanted. I would highly recommend this dealer. More
by SEW1972
Employees Worked With
Heather Bell, Todd Stone, Buddy Beck, Meshon Preston
April 23, 2021
This dealership is new in Forsyth. The facility was very clean and inviting. All of the staff and salesmen were very courteous and knowledgeable. I feel confident they will be able to keep my new Silverado clean and inviting. All of the staff and salesmen were very courteous and knowledgeable. I feel confident they will be able to keep my new Silverado in like new condition. More
by BGROVENS48
Employees Worked With
Buddy Beck, Austin Walker, Keith Caver
April 23, 2021
Candie was very polite and helpful in the service of my 20 equinox... technician couldn't find any reason why car wouldn't start, but said return if happens again... they didn't have loaner.. that was a bo 20 equinox... technician couldn't find any reason why car wouldn't start, but said return if happens again... they didn't have loaner.. that was a bomber . No car for a few days.. More
by MYEYE957
Employees Worked With
Candie Stacey
April 22, 2021
Our salesman Clayton Andrews was great, very helpful. Finance department was helpful and kind. Our experience was very good we would definitely use Volume Chevrolet in the future. Finance department was helpful and kind. Our experience was very good we would definitely use Volume Chevrolet in the future. More
by KKS1214
Employees Worked With
Buddy Beck, Candie Stacey
