Volkswagen of West Islip

I highly recommend working with Pablo. He was curteous from beginning to end. Pablo went out of his way especially during a pandemic to make sure all my questions and concerns were handled with haste. He from beginning to end. Pablo went out of his way especially during a pandemic to make sure all my questions and concerns were handled with haste. He was funny and complementary. I most especially appreciated him taking the time to offer his kind words and empathy while I was going through a personal struggle. 5 out of 5 stars! As for the dealership, they could have been a bit more transparent on a few things and the car wasn't detailed to a standard I would consider acceptable, but otherwise I would still give them a 4 out of 5 stars. More

exremely efficient, quick and professional service Easily and quickly booked appointment for oil change and state inspection online, and was greeted by VW employee upon arrival, who made the process qu Easily and quickly booked appointment for oil change and state inspection online, and was greeted by VW employee upon arrival, who made the process quick and painless. Very satisfied with the level of service provided. More

Mr.guidi very nice told me all that the car needed during service..but on way home car smoked from oil on manifold ..left after service..🙁 service..but on way home car smoked from oil on manifold ..left after service..🙁 More

Excellent service, I would recommend Atlantic Volkswagen to anybody purchasing a new Volkswagen or preowned vehicle. They walked me through the process A-Z causing me no stress making life easy. to anybody purchasing a new Volkswagen or preowned vehicle. They walked me through the process A-Z causing me no stress making life easy. More

Excellent employees Very nice people, they have a very good understanding of the car service and maintenance. They answered all my questions. I appreciate a lot that the Very nice people, they have a very good understanding of the car service and maintenance. They answered all my questions. I appreciate a lot that they were working 3 days a week to fulfill the necessities of VW owners. Thanks Service/Maintenance department!!! you got a 10+ More

Excellent Dealership a pleasure to purchase a vechicle from. From the minute I walked into this Dealership Keith Elder could not do enough to make my purchase of my used car a real pleasure. This is the only Dea From the minute I walked into this Dealership Keith Elder could not do enough to make my purchase of my used car a real pleasure. This is the only Dealership I ever walked into that gave me my space to look at vehicle and never pressured me to purchasing a my new used car. All the other Automotive dealerships on Long Island need to take a lesson from Volkswagen of West Islip on how to treat their potential customers. Keep up the great customer service and best of luck to you all. More

great service all the time i have gone here multiple times with my volkswagen. they are very pleasant and i do not feel they are trying to get one over on me. they do the right i have gone here multiple times with my volkswagen. they are very pleasant and i do not feel they are trying to get one over on me. they do the right thing. More

Very good experience I have been dealing with the dealership for a number of years and they always give a good price for the car and follow it up with good service. They u I have been dealing with the dealership for a number of years and they always give a good price for the car and follow it up with good service. They usually make the experience a good one. More

Professional but also caring, funny and entertaining are only a few of the words I would use to describe how wonderful Keith Elder was to my granddaughter and me. She is thrilled with her Beetle and we were only a few of the words I would use to describe how wonderful Keith Elder was to my granddaughter and me. She is thrilled with her Beetle and we were thrilled with him. Diane and Eva McCarthy More

the people make the place the people who help you in service, nick, vinny, joe, mike, katrina. I think I got them all, but they are all very nice and will do anything they can the people who help you in service, nick, vinny, joe, mike, katrina. I think I got them all, but they are all very nice and will do anything they can to help you out! More