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Volkswagen of West Islip

West Islip, NY

3.2
466 Reviews
VW of West Islip: Valuing every customer’s unique needs, Working tirelessly to exceed expectations, Offering exceptional service and reliable vehicles, Forging lifelong relationships built on trust. We are dedicated to creating a welcoming environment, Earning your loyalty with transparency, Striving for excellence in every interaction, and Taking pride in your satisfaction. Integrity guides our actions as we Seek innovative solutions to serve you better, always with Love for our community and a commitment to Inspiring trust through Professionalism and care.
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130 Sunrise Hwy

West Islip, NY

11795

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Showing 466 reviews

September 08, 2021

Worked with Pablo while buying a new car with my wife. He was terrific and helped us find the exact car we were looking for. More

by DC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pablo, Justin Himes
September 02, 2021

Terrible experience. I came here to purchase a new car with my partner, but the salesperson was so offputting we left. It seemed like this person profiled us. Very dissapoingting More

by princ3ss3sm3
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Greg Spiciati
June 26, 2021

I came to this dealership first. And was greeted by Mark. What a true gentleman. Always answered my questions (which was a lot). He went out of his way to help me. I was thankful for all the pictures I recei More

by puggle923
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Hotton
May 05, 2021

Drove 4 hours to look at a vehicle just to turn around and leave. Terrible sales. There’s a reason their cars don’t sell. More

by Vwislip sucks
Recommend Dealer
No
Employees Worked With
Zain Huda
April 16, 2021

DO NOT SERVICE YOUR CAR HERE! Please do not take your car to the VW in West Islip, it’s a waste of your time and money. I’ve been there four times and each time , sometimes else was wrong. The last time it More

by Donotserviceyourcarhere
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joe Romano , Nicholas Guidi
April 10, 2021

WORKED WITH JOE ROMANO THE SEVICE MANAGER AT VW OF WEST ISLIP - NEEDED NEW BRAKES AND ROTORS - ALSO NEEDED TO HAVE A CHECK ENGINE LIGHT DIAGNOSED AND WAS DUE FOR AN OIL CHANGE - THE PART NEEDED TO CORRECT More

by BUBBLES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JOE ROMANO - SERVICE MANAGER
April 08, 2021

BUYERS BE AWARE ***After going from dealership to BUYERS BE AWARE *** After going from dealership to dealership, I finally thought I found my car. Our dealer, Mark, gave us a great deal for the 201 More

by Tiyasia W
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
mark
February 27, 2021

Almost 3 months of phone calls after buying a car with problems ,emails dealership visits and still waiting for a response.Filed complainant with DMV . All meet with the same response "the manager will More

by etripi1837
Recommend Dealer
No
Employees Worked With
Nicholas Guidi
December 30, 2020

They do not stand by there carsBought a car there They do not stand by there cars Bought a car there 12/11/20 have been trying to contact them only to be told a supervisor will get back to me. 3 diff More

by etripi1837
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mark Hotton
December 24, 2020

Terrible dealership - lots of shady used car salesman tactics here even in the new car dealer section. This place just converted from being just a used car dealership and it shows. Don’t trust anythin More

by edasner1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ed Castellano
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