Volkswagen of West Islip
West Islip, NY
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I was recommended by family who lives on Long Island, to check out Atlantic VW. Although I live in Brooklyn and leased my 2009 Passat from Kings VW (in BK) I decided to go out to LI to meet with Dee since check out Atlantic VW. Although I live in Brooklyn and leased my 2009 Passat from Kings VW (in BK) I decided to go out to LI to meet with Dee since i heard so many good things about him. My first visit was purely for the purposes of seeing the new VW SUV in the hopes that I might be able to lease it. As dreams sometimes get the best of us. That was not a financial option for me. At no time did Dee or anyone else at VW give me a hard time or attitude for "wasting their time" even thoughm, essentially that is exactly what I did. I promised Dee that if i considered re-leasing a Passat (2012 Motor Trend Car of the YEAR!)I would certainly be back. a Few weeks later i returned. I had decided to go with the 2012 Passat after all taking into consideration the gas on the vehicle is great and that I really did love my '09. I called Dee and we spoke on the phone early Monday morning and did most of the paperwork on the phone. I wanted navigation and leather and either black or white. I was to pick up my car that evening. Immediately upon arrival Dee greeted me and i was shown my new car. FAIL. What I did not know was that car manufacturers are now making a navigation system that is so small it might as well be your cell phone. I like most consumers may assume that when you ask for leather and Navigation, you are getting the highest model (or at least a high model vehicle). Be very specific in the future folks... because what I was getting was what felt and looked like a Base Model Vehicle with a cell phone sized sceen for radio/nav. I expressed my immediate concern to Dee and we sat down and chatted about getting me into the Passat i thought i WAS getting. I understood that a compromise would need to be made on my part however PRICE was not one. Dee was able to talk his manager and work with me right away. I would absolutely come back to VW again because although the art of selling cars will always be a TAD bit shady.... the real key is to have a facility that employs people who understand human beings. Dee and his manager understood my need a no b.s. deal and delivered when i needed them too. Bottom line is: If you are in the Market for a car... get your advice... research be smart and then, GO SEE "DEE" AT ATLANTIC VOLKSWAGEN! More
Dee was a pleasure to deal with. While it was apparent that he and his manager wanted to close the deal that day, neither were overly obnoxious. Dee took the time needed to get me everything I wanted at a that he and his manager wanted to close the deal that day, neither were overly obnoxious. Dee took the time needed to get me everything I wanted at a price I was satisfied with. This included what I thought was a fair price for my '06 Passat. I have dealt with Donaldson's, Smithtown VW, and Riverhead Bay,(this is my 4th VW). I would definitely return to Atlantic VW. More
Do not deal with Joe Calalupo, his sales manager, or Atlantic VW. Joe was cordial and friendly in the beginning, but when I decided not to buy the car, he became very angry. While simultaneously dealing Atlantic VW. Joe was cordial and friendly in the beginning, but when I decided not to buy the car, he became very angry. While simultaneously dealing with another customer, he was trying to belittle me and was extremely rude. He didn't like that I wanted to know the explicit terms of the sale and that I was not willing to sign anything without reading the entire document. After having explained my excellent financial stability, he called me a liar and argued that "I bet you don't even have the money to pay for the car". Their price is higher than Smithtown VW and I will never deal with Atlantic VW. More
My experience at Atlantic Volkswagen in West Islip,NY was excellent! My sales person Joe Colalupo was friendly, courteous and informative! His care and patience towards working with us and providing what we excellent! My sales person Joe Colalupo was friendly, courteous and informative! His care and patience towards working with us and providing what we were looking for in a car was a breath of fresh air for a salesperson!!! If I was able to rate 10's on the above questions I would have given 12's; that's how well my experience with Atlantic Volkswagon went thIs past week! They made a promise to me and truthfully in the past I wouldn't believe it coming from car salesman but they were absolutely on point with what they said they would provide!!!! Congratulations to the team at Atlantic Volkswagen for giving car salesmanship a good name again!!!!! More
I Had a pleasant buying experience at Atlantic Volkswagon. My salesman Joe Colalupo was friendly, knowledgeable, and considerate. He went out of his way to make me happy, and I give him high marks Volkswagon. My salesman Joe Colalupo was friendly, knowledgeable, and considerate. He went out of his way to make me happy, and I give him high marks for a job well done. I will be a repeat customer at Atlantic Volkswagon. More
The experience was great from start to finish. Dee was extremely helpful and patient. They went out of their way to make sure the whole transaction went smoothly--even picked me up at the LIRR station whe extremely helpful and patient. They went out of their way to make sure the whole transaction went smoothly--even picked me up at the LIRR station when I came out to pick up the vehicle. They were reasonable with the price and not pushy in any way. If only I needed another VW right away I'd go back this weekend. Highly recommended! More
I would defiantly recommend this dealer to my friends and family because they have excellent service and even better prices on trade-in's. They also have a great complimentary service plan which really helps family because they have excellent service and even better prices on trade-in's. They also have a great complimentary service plan which really helps protect your car. More
I stopped by to look at a used VW EOS. They only had 1 in the lot. The salesman I worked with seemed honest but still tried to pull the old numbers game with me. They are hustlers, nothing to be ashamed in the lot. The salesman I worked with seemed honest but still tried to pull the old numbers game with me. They are hustlers, nothing to be ashamed of but nothing to be proud of either. Sold me a car that was supposed to be Certified Pre-Owned, it wasn't. Car was not prepped or cleaned, just rinsed off and topped off. Just an overall negative experience. Price was so-so. Wanted to rip me off on the trade as usual but only knocked down $500 on the price. Doesnt repsect Veteran discount that VW gives to all US Veterans. So in my honest opinion, go somewhere else. More
I would ABSOLUTELY recommend this dealership. Vincent and the GM worked hard to make a deal for me , so I could get the car I wanted. Extremely helpful , and not pushy! Very professional and personable.They the GM worked hard to make a deal for me , so I could get the car I wanted. Extremely helpful , and not pushy! Very professional and personable.They made follow up calls , and recommended various finical plans that would work best for me ! Definitely a VW person and wouldn't think twice when looking for a dealership. Atlantic VW if you want affordable deals, professional, friendly , and helpful staff , as well as great cars. More
I purchased a Volkswagen Jetta SE from Vinny at Atlantic Volkswagen in West Islip, New York. The dealership was beautiful and everyone including the sales managers were more than willing to make me feel com Volkswagen in West Islip, New York. The dealership was beautiful and everyone including the sales managers were more than willing to make me feel comfortable about being a "first time buyer". I knew I was interested in a Jetta and Vinny was more than familiar with all of the Jetta's trim levels and options. I picked a white Jetta SE equipped with a sunroof, beige leather interior and a convenience package which includes blue tooth, Sirius Satellite Radio, heated seats, and a touch screen stereo that holds 6 CDs that Vinny gladly programmed for me before I picked up my car. The process was smooth and hassle-free. He answered all my questions and worked diligently to get me at the payment I wanted. Vinny also included me throughout the entire deal process, making sure I knew exactly what was going on and where my money was going. I would recommend that anyone buy a Volkswagen from the Atlantic dealership. More