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Volkswagen of West Islip
West Islip, NY
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Amazing service and friendly , worked with Sean in service and was also assisted by the manager Juan. Great team, they took care of my vehicle and were very helpful. service and was also assisted by the manager Juan. Great team, they took care of my vehicle and were very helpful. More
Customer service was excellent and friendly. Service was done in a timely fashion.Everything that was done to the car was explained very thoroughly and my car now drives like a million dollars. done in a timely fashion.Everything that was done to the car was explained very thoroughly and my car now drives like a million dollars. More
The service is excellent and the quality and pricing is the best!! 5 star treatment when you arrive, i drive 20min out of the way just to go to the dealership for service!!! :) the best!! 5 star treatment when you arrive, i drive 20min out of the way just to go to the dealership for service!!! :) More
I had a wonderful experience at Atlantic Volkswagon, from start to finish. This was my first time buying a car on my own. I felt the staff there was extremely helpful and did not take advantage of the fact t start to finish. This was my first time buying a car on my own. I felt the staff there was extremely helpful and did not take advantage of the fact that I was a novice in the world of buying/leasing a car. More
i went to the dealer and spoke to joe. i asked him if it was possible to get an oil change without an appt. he got it done and got me on my way in an hour. got a discount and a free car wash too. was possible to get an oil change without an appt. he got it done and got me on my way in an hour. got a discount and a free car wash too. More
We were there to have our first service visit on our Passat. We were greeted by Sean who was warm and friendly. Sean explained everything that he was going to do and approx how long it would take. I had Passat. We were greeted by Sean who was warm and friendly. Sean explained everything that he was going to do and approx how long it would take. I had a question about my brakes squealing, he didn't just say it was normal, he explained to me why it was happening, which I appreciate. Sean pointed us in the direction of coffee and within 45 minutes the car was ready. Sean told us if we had any questions or concerns that we should call him and he'd be happy to answer any questions we had. Our experience with Sean reinforced our opinion that we made the right choice buying our Passat from Atlantic. The free car wash was very nice too!! More
A very enjoyable trip. sean suggested getting service done at the time of my inspection. this was very smart on his part. it saved me another trip which i appreciated. he is the most friendly guy i have done at the time of my inspection. this was very smart on his part. it saved me another trip which i appreciated. he is the most friendly guy i have me all year! More
I initially came in to have my 2000 Jetta serviced. Starting with the servicing aspect the price for parts is a bit much but you're paying for their knowledge of the brand as well as the parts so I cou Starting with the servicing aspect the price for parts is a bit much but you're paying for their knowledge of the brand as well as the parts so I could look past it. Joe was honest with me in telling me what my car would need and was very friendly and has a nice sense of humor. While getting serviced I was greeted by Jim Doyle who is quite friendly and down to earth. He gave me a few tips on the kind of car to buy when it comes to driving local versus distance. After we finished Nadia assisted me with finding a book and it turned into her showing me around and giving me more insight into the types of deals they have(especially since I am a year out of college, with loans, and building my credit). Although I was not looking for a car at the time I will be in the next two years or so and definitely will be going back to them. More
I first stopped in Atlantic Volkswagen a few months back,was impressed with the professionalism with everyone there .my wife and I looked at a few vehicles we were shopping around a few dealerships and back,was impressed with the professionalism with everyone there .my wife and I looked at a few vehicles we were shopping around a few dealerships and manufacturers. After seeing and test driving the 2013 toureg we returned and purchased it on May 1st while waiting to finalized the deal I was asked by several employees if my wife and I would like anything coffee,lunch beverages felt like I was amongst my dearest friends, while waiting I entered the service area with a few questions and the gentlemen there were eager to help and answer my questions . Overall 100% satisfied + More
Gave me a fantastic deal, not to mention that they were very accommodating to me. Friendly atmosphere and fantastic service. I would highly recommend this dealership to anyone interested in purchasing a very accommodating to me. Friendly atmosphere and fantastic service. I would highly recommend this dealership to anyone interested in purchasing a car. More