Volkswagen of West Islip

I would recommend this dealer to a friend simply due to I would recommend this dealer to a friend simply due to the fact that they are very welcoming, clean, organized, charismatic and provid great servic I would recommend this dealer to a friend simply due to the fact that they are very welcoming, clean, organized, charismatic and provid great service More

When we decided to purchase a new vehicle, we knew we would go to Atlantic Volkswagen. Our daughter purchased a Jetta TDI and was very pleased with the dealer and the car. We did go to Atlantic and met would go to Atlantic Volkswagen. Our daughter purchased a Jetta TDI and was very pleased with the dealer and the car. We did go to Atlantic and met with Frank Parker. We were very pleased with the dealer, sales person and financing officer. Would definitely recommend to others. More

Leased a jetta se w with fast friendly service. Dealing with the sales associate as well as the bank associate was very collaborative and efficient. with the sales associate as well as the bank associate was very collaborative and efficient. More

I was initially impressed when I leased my VW Tiguan from Atlantic VW, but now I am just thrilled with the service I received when my 2013 Tiguan was serviced/maintained last week. The professional, timely s Atlantic VW, but now I am just thrilled with the service I received when my 2013 Tiguan was serviced/maintained last week. The professional, timely service was great! I highly recommend Atlantic VW for not only its sales department, but its amazing service department. Service manager, Sean, was friendly, honest and knowledgeable...as a consumer you can't ask for more! Sincerely, Maureen L. More

My experience with this dealership was fantastic. I am very pleased with my new Passat. My son leased a new Jetta three days after me. Our experience with Atlantic was great. Raven our sales consultant, R very pleased with my new Passat. My son leased a new Jetta three days after me. Our experience with Atlantic was great. Raven our sales consultant, Rick our salesman and John our finance guy were the best. More

Sean is always a pleasure to do business with. Addressed all of my concerns and had my daughter's car back to me in the shortest time possible and with all problems ( even some I hadn't noticed) taken car all of my concerns and had my daughter's car back to me in the shortest time possible and with all problems ( even some I hadn't noticed) taken care of. More

It is always a pleasure to work with the Service Department. They are the nicest and most helpful service people I have ever met. Anything I ask is answered promptly, professionally, and quickly. Department. They are the nicest and most helpful service people I have ever met. Anything I ask is answered promptly, professionally, and quickly. That is why I still use the service department and do not go anywhere else. More

Always a pleasure. Never a long wait. Always friendly. Clean comfortable environment. No complaints about anything. Full explanation of services rendered. I'll be back in a few weeks. Clean comfortable environment. No complaints about anything. Full explanation of services rendered. I'll be back in a few weeks. More

I will speak for the service side of this dealership. Juan and Sean always conduct themselves with the upmost in professionalism. They both go out of there way to make the experience easy and enjoyable. Juan and Sean always conduct themselves with the upmost in professionalism. They both go out of there way to make the experience easy and enjoyable. I have owned BMW's and the service experience at this particular dealership is as good if not better. Sean is a very honest guy and will guide you every step of the way. Even if you purchased your VW at another dealership it is worth giving the Service side a shot. I am sure they are better than most! Thanks guys! More

DO NOT TRUST THESE PEOPLE...I negotiated a price on a new VW Beetle Convertible - I had done my research and knew exactly what I wanted. I even entered the dealership with my own financing. We discussed VW f VW Beetle Convertible - I had done my research and knew exactly what I wanted. I even entered the dealership with my own financing. We discussed VW financing and possibly leasing. Figuring that I could take the time to decide if I really wanted the car PLUS VW will re-certify for 2 more years on the purchase, and thinking that using VW financing provides a little extra for the company, I decided on the lease. I went to pick the car up at the appointed time the next day - 7pm. I was made to wait 90 minutes before getting in to see finance manager. Paperwork was not even printed. Finally, at 9:30 (1/2 hour after closing - and with dealership employees milling about, waiting to go home, I was presented a flurry of paperwork that I frantically signed- myself exhausted and starving (we hadn't eaten because we "were" going to take the car for celebratory dinner) - I didn't see that they had added $2400 to the price I had negotiated for the car. I called them very net day, when I saw it, but was told "It's the end of the month, the finance manager is too busy to talk to you." Their answer to my question about why they did not tell me they had increased the price of the car was "When people lease a car, they don't care how much it is, they just care about the payment[shrug]" I told them that was not the case with me, as I had walked in ready to buy the car. A month later, and they still refuse to make this right. Do not trust them!!! Scrutinize EVERY number they show you. They are shady. More