Volkswagen of West Islip
West Islip, NY
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Service at Atlantic VW is great! This is the 3rd occasion we dealt with Sean and all have been fantastic from his knowledge as well as his honest caring the whole service concept at Atlantic VW is spot on. T we dealt with Sean and all have been fantastic from his knowledge as well as his honest caring the whole service concept at Atlantic VW is spot on. Twice I called and was told to bring the car down in one hour (unheard of)! I have purchased many VW's in the past as well as other cars and they are #1! More
The car I was driving broke down and was not worth putting any more money into, but I still was not ready to buy a new car. I went to Atlantic Volkswagen and couldn't believe the selection of cars in putting any more money into, but I still was not ready to buy a new car. I went to Atlantic Volkswagen and couldn't believe the selection of cars in stock and there prices. Jim Doyle was my salesman. He understood my position and the spending range I was in. Within 20 minutes of looking through there large selection of cars I found exactly what I was looking for, and it was in my price range. Not too much longer after that I was driving home in my new car. I had no expectations of finding a car that fast and the staff at Atlantic Volkswagen is to thank for that. Professional, helpful and friendly is how I would describe the staff. I would strongly recommend them to anyone looking to purchase a vehicle More
Service at Atlantic VW has never let me down. There is no longer a thought as to where I will go to service my vehicle. The staff are professional and friendly and the job gets done right. longer a thought as to where I will go to service my vehicle. The staff are professional and friendly and the job gets done right. More
Everyone at Atlantic VW is a pleasure to deal with. Went in today for my inspection, even though my son is a inspector at a local shop, just because I can use their clean, modern space to get work done whil in today for my inspection, even though my son is a inspector at a local shop, just because I can use their clean, modern space to get work done while waiting for my car. I have never had to wait longer than told. Everyone from sales staff to service team is respectful of my time and extremely courteous. They have redefined the dealer service experience in my book! More
Atlantic Volkswagen has the best service of any dealership. Joe Romano is an excellent service writer and truly has the customer's needs at heart. The work is done correctly, it is done on time, dealership. Joe Romano is an excellent service writer and truly has the customer's needs at heart. The work is done correctly, it is done on time, and the cleanliness and professionalism is the best I have ever experienced. Kudos to all. More
The service at Atlantic Volkswagen has always been top notch in the two years that I have owned my car. They are not geographically convenient for me as I live in Nassau County, but I always return becau notch in the two years that I have owned my car. They are not geographically convenient for me as I live in Nassau County, but I always return because I trust in their service. More
We purchased 2013 GTI VW on June 30. Sales person Nadia assisted us. We agreed on the price of new car and price on car that we wanted to trade-in. Than we have to wait for financial manager to sign the co assisted us. We agreed on the price of new car and price on car that we wanted to trade-in. Than we have to wait for financial manager to sign the contract for more than 4 hours. By the time when he called us to his office we were tired of hours we spend in the dealership. Make the long story short, financial manager John Rodriguez added additional 2 thousand dollars to the prise we agreed with sales person. We realized it after when we got a bank statement. This is not our first car but we never had experience like this. Now we tried to correct some mistakes and went to talk to him. He tried to bull us again with his explanation how it is works with banks when we takes a loan. Awful experience. More
We appreciate their business. Jim Doyle is a very kind and helpful sales person. The dealership did what ever they promised. I love my new Volswagen Passat. and helpful sales person. The dealership did what ever they promised. I love my new Volswagen Passat. More
We just bought our 2nd car from Atlantic Volkswagen and we could not be happier. Our sales consultant Rick J de Lyra Jr was amazing! He really made us feel like our businees was appreciated. Rick J de Lyra we could not be happier. Our sales consultant Rick J de Lyra Jr was amazing! He really made us feel like our businees was appreciated. Rick J de Lyra Jr was a pleasure to work with and we loved the no pressure atmosphere. The finance deptartment was the best and did what we feel was magic to make things work for us even with less then perfect credit. We TRULY appreciate it. As stated before we have another car from Atlantic Volkswagen and the service department is top notch too! I could not imagine buying or leasing a car anywhere else. More
Excellent experience with Atlantic VW (AGAIN!) - from the time I brought the car in to when the 10,000 mile service was completed. Thanks guys! Kevin M. Lycke time I brought the car in to when the 10,000 mile service was completed. Thanks guys! Kevin M. Lycke More