Volkswagen of West Islip

Good Dealership Gone Bad :( I've previously bought here before but times have changed, first they tried to pull a bait and switch by listing the Beetle we were looking at for 10, I've previously bought here before but times have changed, first they tried to pull a bait and switch by listing the Beetle we were looking at for 10,495 which was a very reasonable price but then when you go in they blam the price you've shown them on a third party error and that "he has to check with a manager to give that price" and the price they have is 11,999. Then they make you wait all to go over numbers to charge "include" a dealer prep fee of $795 and then a administrative fee of $695... who's ever heard of this? It's unreasonable and very dishonest. As I said I've previously purchased here and didn't have to go through such deceitful business's practices. Oh and I was told that those prices are non negotiable and included on every vehicle. Beware Atlantic VW!! More

Pleasant I took my vehicle to this dealer for repair of a flat tire. I had bought my vehicle from this dealer approximately one year ago. Initially when I call I took my vehicle to this dealer for repair of a flat tire. I had bought my vehicle from this dealer approximately one year ago. Initially when I called the service department I was told they could not provide me with a loaner car and I would have to arrange for a rental car myself. This was very distressing news as I am a home care nurse and am therefore dependent on my vehicle. However, when I reached the dealer the serviceman who assisted me, John, immediately set me up with a loaner car. John was excellent about keeping me up to date about the repairs. John was polite, helpful, and understanding. John he made what could have been a very bad experience a pleasant one. More

Justin Himes I had the BEST service from Justin Himes when I bought my 2016 VW Beetle (love my car by the way), There wasn't an ounce of pushiness, there was sin I had the BEST service from Justin Himes when I bought my 2016 VW Beetle (love my car by the way), There wasn't an ounce of pushiness, there was sincerity, an amazing amount of knowledge, and total patience with a nervous buyer like myself. He took the time and explained everything to me. I would clearly send anyone to Atlantic VW and urge them to ask for Justin. The service department was just as fabulous. The area is clean, well maintained, and the team is so professional. I went in for my 10,000 mile checkup and got a shuttle to and from work. Before I knew the car was ready. Kudos for all the VW teams at Atlantic Volkswagen More

Justin adams Justin Adams is a caring, understanding person who goes above and beyond to satisfy the customer. While other dealers try to get the most money, Justi Justin Adams is a caring, understanding person who goes above and beyond to satisfy the customer. While other dealers try to get the most money, Justin treats you like a friend. More

If your buying a car, Bukhari is the salesperson to see I brought a car back in December and my experience was phenomenal. Bukhari is very professional and did everything possible to get us a fantastic dea I brought a car back in December and my experience was phenomenal. Bukhari is very professional and did everything possible to get us a fantastic deal. What really makes him great is that he didn't just sell me a car and forget about me. He follows up with me on a regular bases, to make sure I am happy and enjoying the car which is rare in this day and age. More

Detailed, well spoken sales men & comfortable Went it nervous, came home comfortable & with the car of my dreams. Glad to work with a great group of sale team. I appreciate everyone's help & will Went it nervous, came home comfortable & with the car of my dreams. Glad to work with a great group of sale team. I appreciate everyone's help & will continue being a loyal customer. More

Easy to work with Xavyer makes the car buying experience very simple and efficient. I would definitely recommend him to anyone looking for a car. Especially first time Xavyer makes the car buying experience very simple and efficient. I would definitely recommend him to anyone looking for a car. Especially first time car buyers. More

Xavyer is the best I recently bought a GTI from Xavyer, he wasn't pushing me to buy the car & from my first buy car experience it was very simple. I recently bought a GTI from Xavyer, he wasn't pushing me to buy the car & from my first buy car experience it was very simple. More

Informative and very helpful This place is amazing. Very helpful and friendly. Got help from sales associate Jesus. He is very informative and by the end of the day he was able to This place is amazing. Very helpful and friendly. Got help from sales associate Jesus. He is very informative and by the end of the day he was able to give me a deal that met my needs. If 1st time buyer, definitely ask for Jesus. He is very patient and has been taught well about the cars and represents the brand very well More