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Volkswagen of West Islip

West Islip, NY

3.2
465 Reviews
VW of West Islip: Valuing every customer’s unique needs, Working tirelessly to exceed expectations, Offering exceptional service and reliable vehicles, Forging lifelong relationships built on trust. We are dedicated to creating a welcoming environment, Earning your loyalty with transparency, Striving for excellence in every interaction, and Taking pride in your satisfaction. Integrity guides our actions as we Seek innovative solutions to serve you better, always with Love for our community and a commitment to Inspiring trust through Professionalism and care.
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130 Sunrise Hwy

West Islip, NY

11795

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Showing 465 reviews

March 15, 2018

Crappy customer service I’ve been a customer there quite a few years now. I’ve also bought my last three cars there. I Left my new atlas in for service and got a loaner More

by Davidmckeown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not sure of the names but it was 3 Different people from service, John Judan
March 12, 2018

Always excellent Service I have been bringing my 2004 VW Passat (270,000 miles!) to Atlantic VW ever since they opened up. Everyone there has treated me great. Joe Romano, Jo More

by Thomas M.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James, John Sinopoli (both 5 star service), Joe Romano, John Judan
February 11, 2018

..... Preoccuppied with easy money servicing that you dont need. Was not made aware of important and dangerous maintenence needed. You will always be told y More

by Figola
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joe Romano
February 02, 2018

Great experience. Everything I hoped for. After a bad experience at my last dealer I was worried about the service that I would get. It was a great experience More

by Wally
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Judan
February 01, 2018

Service They always have good attitude i love the service 👍I can't complaint at al Thank you James for all your time and patience. 👏 You're the best. More

by Volkswagen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James
January 14, 2018

Leasing a new car Staff is very friendly and helpful.. they do their best to give you the deal you want. I leased a 2018 jetta, xavier hepled me out.. they closed out More

by Jayak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Xavyer Thomson
January 12, 2018

Had brand new car for 2 weeks No one called to update me on what was happening with the car for several days in a row. They had a brand new car I leased out of their showroom, it h More

by Lbartz27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
James in service, Mike Black
January 10, 2018

1 year service I took my car in for 1 year service. I went at 7:30 (open time) best thing I was out at 8:30. Just like the service dept. said when I called....Thanks More

by ellie's VW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James 9885 tag 047
December 26, 2017

Deceptive Fees After negotiating a fair deal on a car with the salesman, we went to do the paperwork, The salesman returned with a contract that contained an additio More

by ROBERT ERICKSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ray Scheme
December 22, 2017

Great Service great customer service and very accomodating! They do their best to meet the needs of the customer/client and ensure they recieve quality results. I w More

by Imamba
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Judan
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