Volkswagen of West Islip

THEY ARE NOT HONEST WHEN IT COMES TO FINALIZING A DEAL STAY AWAY THIEVES!!! First time buying from this Stealer!! Never again,, I trade in my 2015 Jetta Sport In MINT condition with low mileage and was l STAY AWAY THIEVES!!! First time buying from this Stealer!! Never again,, I trade in my 2015 Jetta Sport In MINT condition with low mileage and was low balled bad. in the end they gave me 2000 under book value.. My fault for allowing that they give me 8k for car that is already for sale with nothing to do it but clean it a tad,for 13,995.00 not bad profit!!PLUS all the xxxxxxxx fees they will tack on ! I purchase a 2017 Jetta left over car for an out the door price of 13k plus my trade . deal was made @ 13k out the door . when paper work was presented to me the price was inflated by 76 dollars to 13,076.00. I asked why, and was told it is just the way the numbers came out.. so I said what the heck because the salesman was a nice personI will do it. I wait for hours to go to finance and was also told I was getting VW finance @ 1.9 % rate due to my 800 PLUS credit score.. another LIE . they put me with Chase bank @ 5.99% a little different and Had to call my insurance company back to make the changes .. I was also not to pre-pay for 6 months on that GREAT LOAN so they can make there money on the LOAN !! Well guess what that is not going to happen it will be paid in full upon first payment !!! I finalize like a fool because I am tired and just want to get the heck outof this place . Inthe end I foolishly overlooked the new invoice that I received at the finance desk so they beat me out of 158.24 for a total of 13158.24 up another 82.24 .. I went back to discuss this after numerous calls that fell on deaf ears!! Thay just keep lying to me more and more.. So for adding 158.24 and screwing with the loan they not only lost what would have been an amazing customer they are getting exposed the way that they should .. WHEN YOU MAKE A DEAL .. THAT'S WHAT YOU STAND BY!! PERIOD.. Don't come back with some xxxxxxxx excuse it was DMV fees which a toal LIE .. out the door price is inclusive of all fees and taxes.. SO THANK YOU ATLANTIC FOR MAKING ME A VERY UNHAPPY CUSTOMER.. For adding 158.24 and for screwing me on the loan rate.. Shame on me.. I'm done .. But now worries I will make sure that everyone Knows how you people do deals!!! Good Luck More

Pleasant Experience My experience at Atlantic VW was very pleasant. I had an appointment to see a particular vehicle, and was greeted by the staff as soon as I arrived. F My experience at Atlantic VW was very pleasant. I had an appointment to see a particular vehicle, and was greeted by the staff as soon as I arrived. From that moment until the time I left, I never felt like I was being rushed, forced, or up-sold on anything. Justin, the Sales Consultant who assisted me, was professional, knowledgeable, and personable. Overall, I ended up with a great pre-owned car at a great price. It seems like the staff at Atlantic VW is really making an effort to shed the stereotype of the typical car dealer, and because of that alone I’d recommend them. Thanks very much, Atlantic! ----------------- More

Great Experience Found the car I was looking for at Atlantic Volkswagen. Our salesman Zain was excellent and not at all pushy or aggressive and very honest with us. Found the car I was looking for at Atlantic Volkswagen. Our salesman Zain was excellent and not at all pushy or aggressive and very honest with us. It was a pleasure dealing with Zain and he made our buying experience a pleasure. Love my car!! Thanks Zain!! More

Love My New Jetta Thanks Xavyer for helping me with my brand new Jetta ! I love it and I can’t wait to tell all my friends & family to come to Atlantic Volkswagen. You Thanks Xavyer for helping me with my brand new Jetta ! I love it and I can’t wait to tell all my friends & family to come to Atlantic Volkswagen. You all really helped my purchase be painless ! Xavyer is the best !! More

Great staff. Large selection and I found the best deal at Atlantic VW . My salesman was excellent and not at all pushy, and very honest with the numbers. I have be Large selection and I found the best deal at Atlantic VW . My salesman was excellent and not at all pushy, and very honest with the numbers. I have been buying cars since the 1980s from the same dealer in Patchogue,took a chance with Atlantic VW,and my only regret was not coming to them years ago. A very friendly and knowedgeable staff in sales as well as with their service department . Above all the staff is trustworthy and a pleasure to deal with. This had to be my best car buying experience in my 35 years of purchasing new cars More

Amazing!!! Best car buying experience I have ever had! Love my new car!!! Zane and Larry were both fantastic to work with and made sure I left happy. Thank you A Best car buying experience I have ever had! Love my new car!!! Zane and Larry were both fantastic to work with and made sure I left happy. Thank you Atlantic Volkswagen. More

Service Department - best anywhere !! I have purchased many cars from Atlantic VW and I only use them for service. Im always greeted by a friendly smile and they always remember me by name I have purchased many cars from Atlantic VW and I only use them for service. Im always greeted by a friendly smile and they always remember me by name. James Grimaldi is one of the best I have ever dealt with, he is friendly, courteous, and most of all knowledgeable! He definitely goes out of his way to make me feel satisfied whenever I leave the service department. Keep up the the great work James, For I hope the dealership knows what a valuable employee you truly are !! More

Will Never Return Customer since the dealership opened. In the market for a new vihicle. Terrible Service experience with new service writer and Service Manager who doe Customer since the dealership opened. In the market for a new vihicle. Terrible Service experience with new service writer and Service Manager who does not acknowledge customers. Love my VW for six years, ready to get something new. I will avoid all Atlantic dealerships after thw way I was treated in service at Atlantic VW for what was a minor repair. When customers who have spent a great deal of money at a dealership are made to feel unimportant, they don't come back. More

Pleasant and enjoyable I was contacted by Justin Hines, who went above and beyond to get me exactly what I was looking for and helped keep me within my budget. I was looking I was contacted by Justin Hines, who went above and beyond to get me exactly what I was looking for and helped keep me within my budget. I was looking to renew both leases and was able to get exactly what we were looking for. Justin was extremely patient and accommodating and really made this an enjoyable experience. More

Oil change Joe was excellent. Very polite got me right on for service reviewed service record explained everything told me any problems or concerns feel free to Joe was excellent. Very polite got me right on for service reviewed service record explained everything told me any problems or concerns feel free to call us. More