Volkswagen of West Islip

Love My New Jetta Thanks Xavyer for helping me with my brand new Jetta ! I love it and I can’t wait to tell all my friends & family to come to Atlantic Volkswagen. You Thanks Xavyer for helping me with my brand new Jetta ! I love it and I can’t wait to tell all my friends & family to come to Atlantic Volkswagen. You all really helped my purchase be painless ! Xavyer is the best !! More

Great staff. Large selection and I found the best deal at Atlantic VW . My salesman was excellent and not at all pushy, and very honest with the numbers. I have be Large selection and I found the best deal at Atlantic VW . My salesman was excellent and not at all pushy, and very honest with the numbers. I have been buying cars since the 1980s from the same dealer in Patchogue,took a chance with Atlantic VW,and my only regret was not coming to them years ago. A very friendly and knowedgeable staff in sales as well as with their service department . Above all the staff is trustworthy and a pleasure to deal with. This had to be my best car buying experience in my 35 years of purchasing new cars More

Amazing!!! Best car buying experience I have ever had! Love my new car!!! Zane and Larry were both fantastic to work with and made sure I left happy. Thank you A Best car buying experience I have ever had! Love my new car!!! Zane and Larry were both fantastic to work with and made sure I left happy. Thank you Atlantic Volkswagen. More

Service Department - best anywhere !! I have purchased many cars from Atlantic VW and I only use them for service. Im always greeted by a friendly smile and they always remember me by name I have purchased many cars from Atlantic VW and I only use them for service. Im always greeted by a friendly smile and they always remember me by name. James Grimaldi is one of the best I have ever dealt with, he is friendly, courteous, and most of all knowledgeable! He definitely goes out of his way to make me feel satisfied whenever I leave the service department. Keep up the the great work James, For I hope the dealership knows what a valuable employee you truly are !! More

Will Never Return Customer since the dealership opened. In the market for a new vihicle. Terrible Service experience with new service writer and Service Manager who doe Customer since the dealership opened. In the market for a new vihicle. Terrible Service experience with new service writer and Service Manager who does not acknowledge customers. Love my VW for six years, ready to get something new. I will avoid all Atlantic dealerships after thw way I was treated in service at Atlantic VW for what was a minor repair. When customers who have spent a great deal of money at a dealership are made to feel unimportant, they don't come back. More

Pleasant and enjoyable I was contacted by Justin Hines, who went above and beyond to get me exactly what I was looking for and helped keep me within my budget. I was looking I was contacted by Justin Hines, who went above and beyond to get me exactly what I was looking for and helped keep me within my budget. I was looking to renew both leases and was able to get exactly what we were looking for. Justin was extremely patient and accommodating and really made this an enjoyable experience. More

Oil change Joe was excellent. Very polite got me right on for service reviewed service record explained everything told me any problems or concerns feel free to Joe was excellent. Very polite got me right on for service reviewed service record explained everything told me any problems or concerns feel free to call us. More

Crappy customer service I’ve been a customer there quite a few years now. I’ve also bought my last three cars there. I Left my new atlas in for service and got a loaner I’ve been a customer there quite a few years now. I’ve also bought my last three cars there. I Left my new atlas in for service and got a loaner car, On returning the loaner car I realized I left my screw gun on the back floor I reached to service so they could have a look they said they were busy and would have a look later no one got back to me so the following day I called again same thing again they were busy and no one got back to me again. The nextday I went there and the car was out with a customer they said they’d look when it came back. Two weeks have gone by I’ve had no one reach out to me so I called again and ofcorse my screw gun can’t be found. If only they were helpful when I first called my screw gun would be back in my hands but no they just couldn’t be bothered And to top things off I left a pocket knife in my own car just before I dropped it off and someone stole that too! Needless to say I’ll be taking my business somewhere else. More

Always excellent Service I have been bringing my 2004 VW Passat (270,000 miles!) to Atlantic VW ever since they opened up. Everyone there has treated me great. Joe Romano, Jo I have been bringing my 2004 VW Passat (270,000 miles!) to Atlantic VW ever since they opened up. Everyone there has treated me great. Joe Romano, John Judan, James (don't know his last name) and John Sinopoli. I trust that they will fix my car properly, and do whatever they can to make me happy. I've gotten courtesy cars, shuttle service from them. Great staff of Service Reps and mechanics. 5 STAR SERVICE from them all! More

..... Preoccuppied with easy money servicing that you dont need. Was not made aware of important and dangerous maintenence needed. You will always be told y Preoccuppied with easy money servicing that you dont need. Was not made aware of important and dangerous maintenence needed. You will always be told you should change your cabin filter. How about a brake flush? Oh next one your gonna need spark plugs. Were talking brand new car and yes I have that friendly face that begs to be ripped off. So the’ve fleeced me and now will lose on larger maintenance revenue. Within days of last maintenence brakes grinding. Local mechanic laughs as he tells me he cant believe these guys didnt tell you you need brakes. Now I need rotors too. Told thanks just dont change the fluid , Atlantic VW got that covered. Thanks. More