Volkswagen of West Islip

Poor Follow Through Emailed 2 individuals multiple times about interest in 2 different vehicles. Very simple request, a picture fo the window sticker so I could see the o Emailed 2 individuals multiple times about interest in 2 different vehicles. Very simple request, a picture fo the window sticker so I could see the options as I was purchasing sight unseen. No follow through. Then get an email the very next morning saying sorry we sold those. VERY POOR service! More

True Professionalism Tevin Milton and the crew at atlantic were great. I hadn't bought a car for myself in about 10 years and didn't know what to expect. The were kind, pr Tevin Milton and the crew at atlantic were great. I hadn't bought a car for myself in about 10 years and didn't know what to expect. The were kind, professional ad delivered on all their promises, Way to go! More

What a bunch of con artists!! Had a terrible experience here. Unprofessional sales guy and even more unprofessional manager. Spent 5 hours here a few weeks ago only to get disre Had a terrible experience here. Unprofessional sales guy and even more unprofessional manager. Spent 5 hours here a few weeks ago only to get disrespected and treated like a bum. I wouldn’t recommend this dump to anyone. Do yourself a favor, go somewhere else! Don’t give these con artists the opportunity to double talk you and bait and switch you to death. More

Professional and accommodating sales rep The sales rep delivered the exact car I wanted and terms were great. He took the time to search for the car I wanted and made delivery very easy with The sales rep delivered the exact car I wanted and terms were great. He took the time to search for the car I wanted and made delivery very easy with great payment terms. Exceptional service. More

Double talk salesmen don't deliver what they promise. Dishon Dishonest the use double talk and don't deliver what they promised. Go somewhere else. The kept me there over 5 hours and lie about what to ecpect Dishonest the use double talk and don't deliver what they promised. Go somewhere else. The kept me there over 5 hours and lie about what to ecpect More

Bought 2019 jetta on manual transmission Had a very good salesman, his name is Paulo. He helped a lot and did a fantastic job on the price of the car that I wanted it to get. Although, Paul w Had a very good salesman, his name is Paulo. He helped a lot and did a fantastic job on the price of the car that I wanted it to get. Although, Paul was very helpful, I didn’t like the attitude of financial manager. Because of financial manager I was about to not buy a car because of his attitude. Overall experience is good but financial manager did a terrible job and was hurrying us up because as he was saying “I’m here since 9am so sign it or don’t waste my time”. Not cool to say it to a customer that is about to buy a car. More

First class Justin made me feel very comfortable from start to finish. He was professional, caring, and knew everything about the product he was selling. Definite Justin made me feel very comfortable from start to finish. He was professional, caring, and knew everything about the product he was selling. Definitely best experience ive had buying a car. More

Excelent Zain was professional, knowledgeable, helpful and patient, as was Larry from billing... buying my first VW was a positive experience! Would not hesit Zain was professional, knowledgeable, helpful and patient, as was Larry from billing... buying my first VW was a positive experience! Would not hesitate to recommend them More

Great customer service First time in the Volkswagen dealer, great experience, great customer service, Justin Himes our salesman was very informative and helpful to the point First time in the Volkswagen dealer, great experience, great customer service, Justin Himes our salesman was very informative and helpful to the point that we decided to buy the car. More

My First Lease Justin, the Sales Consultant who assisted me, was professional, knowledgeable, and personable. It was a pleasure dealing with Justin. He answered al Justin, the Sales Consultant who assisted me, was professional, knowledgeable, and personable. It was a pleasure dealing with Justin. He answered all my questions via email and in person making the leasing experience a pleasure. I would highly recommend going to see him if you're considering buying or leasing. Thank you Justin. More