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Volkswagen of West Islip
West Islip, NY
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They give a price for inspection on a new car then charge $$ So I call to have my car inspected from this dealership that it was purchased from. They asked me some questions and then said it would 10 dollars..No So I call to have my car inspected from this dealership that it was purchased from. They asked me some questions and then said it would 10 dollars..Not free like most dealers do if you bought the car from! So I agreed to have it done by them.. I waited a bit over an hour then I see my car in the shop not on the lift on the ground by the door and I watched as he inspects it .. he inspected nothing did not check anything puts a sticker on did not reset the inspection now light on dash .. plain and simple he did nothing.. I get the bill and it is 37 dollars not 10 dollars as they quoted keep in mind my car is less than a year old with little miles on it .. I asked why it went from 10 dollars to 37 dollars and she said it had to be inspected!! Reallly,what crap . I will never go back to them again for anything. Thanks Atlantic. I see your reputation is the same as the old dealer.. last time you see me .. More
I highly recommend Justin Himes in sales! We had contacted several Volkswagen dealerships in the tri-state area to purchase a Volkswagen Atlas. Justin Himes at Atlantic Volkswagen was up front We had contacted several Volkswagen dealerships in the tri-state area to purchase a Volkswagen Atlas. Justin Himes at Atlantic Volkswagen was up front and offered the best price. He was very knowledgeable about the vehicle and always responded immediately to our calls. Our questions about the options, financing, warranty, etc. we’re all answered. You can’t go wrong with Justin. We highly recommend him if you are interested in purchasing a Volkswagen at Atlantic. More
I will recommend my salesperson Paulo Silvia!. We're very happy on the purchase of our new Volkswagen Passat from Atlantic Volkswagen. Paulo Silvia was our Sales person. He was very helpful and tho We're very happy on the purchase of our new Volkswagen Passat from Atlantic Volkswagen. Paulo Silvia was our Sales person. He was very helpful and thorough in each step of the process. He made sure we were happy with our purchase. Thank you Paulo for replacing our old Passat with a brand new one and getting a great deal More
I would recommend my salesperson Jhon Jaramillo! I was nervous to go to a new dealership but my salesperson for over 10+ went here. He did exactly what he always does for me and I was very happy. Tha I was nervous to go to a new dealership but my salesperson for over 10+ went here. He did exactly what he always does for me and I was very happy. Thank you Jhon! The office staff needs some cleaning up because they have no customer service personalities. You are only as good as your team but I will not let that effect my experience with my salesperson. Love my 2019 Atlas! More
Best experience in years. Friendly sales team and a low pressure environment. Attention to detail and went out of their way to earn my business. Extra credit goes to Paul Silva Friendly sales team and a low pressure environment. Attention to detail and went out of their way to earn my business. Extra credit goes to Paul Silva for being courteous and professional. More
Great buying experience Paulo showed me exactly what I wanted to see. Extremely knowledgeable of his cars! Great deal. No nonsense! Go see them! You will not be disappoin Paulo showed me exactly what I wanted to see. Extremely knowledgeable of his cars! Great deal. No nonsense! Go see them! You will not be disappointed! More
great buying experience easy to deal with, no haggle of price gave me the lowest price after shopping around. hands down a great experience. would recommend to any one lookin easy to deal with, no haggle of price gave me the lowest price after shopping around. hands down a great experience. would recommend to any one looking for a Volkswagen More
Poor Follow Through Emailed 2 individuals multiple times about interest in 2 different vehicles. Very simple request, a picture fo the window sticker so I could see the o Emailed 2 individuals multiple times about interest in 2 different vehicles. Very simple request, a picture fo the window sticker so I could see the options as I was purchasing sight unseen. No follow through. Then get an email the very next morning saying sorry we sold those. VERY POOR service! More
True Professionalism Tevin Milton and the crew at atlantic were great. I hadn't bought a car for myself in about 10 years and didn't know what to expect. The were kind, pr Tevin Milton and the crew at atlantic were great. I hadn't bought a car for myself in about 10 years and didn't know what to expect. The were kind, professional ad delivered on all their promises, Way to go! More
What a bunch of con artists!! Had a terrible experience here. Unprofessional sales guy and even more unprofessional manager. Spent 5 hours here a few weeks ago only to get disre Had a terrible experience here. Unprofessional sales guy and even more unprofessional manager. Spent 5 hours here a few weeks ago only to get disrespected and treated like a bum. I wouldn’t recommend this dump to anyone. Do yourself a favor, go somewhere else! Don’t give these con artists the opportunity to double talk you and bait and switch you to death. More