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Volkswagen of West Islip

West Islip, NY

3.0
461 Reviews

130 Sunrise Hwy

West Islip, NY

11795

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Showing 461 reviews

September 25, 2019

Top Notch Exceptional experience with our new lease. From start to finish they exceeded every possible expectation. Tevin is amazing, getting us a fantastic dea More

by Mcglenn01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tevin Milton, Lisa Joseph
Oct 01, 2019 -

Volkswagen of West Islip responded

We are so happy to read this great review for Tevin and Lisa. We strive to make customers for life and hope you will return when its time for your next vehicle purchase. Thank you!

September 23, 2019

Very good experience I am very happy with the car, I thank the staff that works, especially the banker very professional person gave me many options since in other dealers More

by Dante
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Hutchingson, Zain Huda
Oct 01, 2019 -

Volkswagen of West Islip responded

Dante, Thank you for taking the time to leave that stellar review. Nothing makes us happier than hearing that our team in making customers for life.

September 19, 2019

Excellent Dealer Great selection, friendly people, and prices that are simply the best I've found in all of long Island wouldn't go anywhere else there's only one plac More

by LORIMANDERSEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Elder
September 18, 2019

VW Atlas Everyone at Atlantic VW was really courteous and helpful Really good experience overall with the client facing team Courtesy Car was offered and tak More

by kjw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Himes, Nicholas Guidi
September 09, 2019

Excellent All Around! This is the first time I leased a car on my own as well as my first VW! I had a very pleasant experience. Everyone was so kind and knowledgeable at th More

by Tara S.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tevin Milton
September 06, 2019

Great service. Professional Staff and super friendly. First time buyer of a VW, great Dealership, friendly & super professional staff. Will return for sure for future deals ! Happy with my 2019 VW Tiguan More

by Luz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raymond Schene and Thomas Sweeney
September 06, 2019

Prompt tire help Nicholas Guidi was able to go above and beyond by providing quick, tire replacement on my flat tire and made sure it was still covered the tire warra More

by Jenn Santoloci
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicholas Guidi
August 29, 2019

Great service experience Had a issue , leaking antifreeze issue. Called mike Disanti at Atlantic Vw , got me a loaner and fixed my car in 1 day. John Endres the technician di More

by Joer402008
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose in parts a real asset to your company , Mike DiSanti
July 11, 2019

They give a price for inspection on a new car then charge $$ So I call to have my car inspected from this dealership that it was purchased from. They asked me some questions and then said it would 10 dollars..No More

by nypdmounted
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Nicholas
Aug 07, 2019 -

Volkswagen of West Islip responded

We are sorry to hear that you were misquoted when you called to ask about cost. There must have been a misunderstanding about the year of the vehicle. The NYS DMV charges $10 for a safety inspection for the first 2 models years of new cars. At the time of the 3rd year inspection, the DMV charges $37 per year as the inspection becomes a safety emissions inspection. We hope that this clarifies things and you will give us another shot. Customer service and transparency are very important to us.

Aug 12, 2019 -

nypdmounted responded

That’s agreed it’s is exactly what you said my car at the time was less than one years old .. and had just turned 10,000 miles!! So again why was I charged for a full inspection $37.00 when a full inspection was NEVER PREFORMED .. nothing was checked as it sat on the ground and never lifted to do a full inspection? I was told by a Service station who does NYS nspection I was ripped off and should have only been charged $10.00 .. as my car is new and did not require a full inspection as per state laws!! So I will. One in for my $27.00 refund???

May 01, 2019

I highly recommend Justin Himes in sales! We had contacted several Volkswagen dealerships in the tri-state area to purchase a Volkswagen Atlas. Justin Himes at Atlantic Volkswagen was up front More

by Bilfer
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Himes
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