Volkswagen of Union
Union, NJ
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1,166 Reviews of Volkswagen of Union
Travis made buying a card so quick and easy. He found me the car of my dreams at a price that worked for me and my budget. Couldn't be happier with the sales team at Union. Thank you! the car of my dreams at a price that worked for me and my budget. Couldn't be happier with the sales team at Union. Thank you! More
Union VW has great customer service and provided me with an excellent car buying experience! I recommend this dealer to anyone looking to purchase a used or new car! an excellent car buying experience! I recommend this dealer to anyone looking to purchase a used or new car! More
Brian was extremely helpful and polite. He answered all of our questions and any concerns we may have had. I love my new GLI. Thank you Brian for being so great. of our questions and any concerns we may have had. I love my new GLI. Thank you Brian for being so great. More
I purchased a used VW and service contract from Union VW in October 2013. The entire experience was great. Ryan was very professional and knew what he was talking about when I asked questions. I've had m in October 2013. The entire experience was great. Ryan was very professional and knew what he was talking about when I asked questions. I've had my car in for service already due to unforeseen issues and was treated professionally and the services were covered under the contract I purchased. I would definitely recommend buying a car at Union VW and specifically working with Ryan Gouldey. The dealership had a wide variety of quality cars on their used lot and gave me good money for my trade. More
I purchased the Cadillac EXT (truck) over the phone and internet. The care and service of Jaleel was excellent. Everything about this dealership was impressive, from the driver (John) who picked me up at internet. The care and service of Jaleel was excellent. Everything about this dealership was impressive, from the driver (John) who picked me up at the airport, to Jaleel who took real good care of me, to the GM who also made sure everything was ok. I highly recommend these guys! I travel 1200 miles to get the color combination I wanted, and they delivered! More
The purchasing process was very efficient: I test drove the car, called the insurance company, and got all required paperwork process in one go so I could drove home with the car. Khelil followed up on a f the car, called the insurance company, and got all required paperwork process in one go so I could drove home with the car. Khelil followed up on a few questions I sent by email regarding the next steps, since I'm not familiar with the NJ procedures and legalities. Altogether this was a pleasant experience. Veronique More
The dealership needs to go to the Costco across the street and get a printer/scanner/fax all in one. It took them approx two weeks to get digital copies of peperwork to send over to the Credit Union fo street and get a printer/scanner/fax all in one. It took them approx two weeks to get digital copies of peperwork to send over to the Credit Union for the loan paperwork. In the digital age this is unheard of. The salesman we worked with was wonderful, and understanding about everything. He just need to be provided to tools to be able to to the job effectively. It should not be hard to get digital copies and be able to e-mail them to the parties needed. The only time it worked perfectly is when i had to go there my self take pictures with my phone and email them directly....... Oh and it took over thee hours to actually pick up the car. They were busy sure, but they also said they were not used to people changing class of vehicles and it took them a while to figure out the paperwork.... BUY A SCANNER. More