Volkswagen of Spartanburg

Every time I walk in to Vic Bailey VW I am greated with a smile and the experience only gets better from there. The staff is knowledgeable and helpful. I have never been misled by these guys. smile and the experience only gets better from there. The staff is knowledgeable and helpful. I have never been misled by these guys. More

Including our recent purchase from Vic Bailey, we have purchased at least 15 cars/trucks over the years with 7 of these being various VW models. The 7 VW models were all purchased from different dealers. purchased at least 15 cars/trucks over the years with 7 of these being various VW models. The 7 VW models were all purchased from different dealers. Of the at least 15 purchases we have made of car/trucks, the most pleasant experience has been with our recent purchase from Vic Bailey. The entire process (reviewing models, model options, pricing, answering questions, closing sale, etc.) was superior to any we have ever experienced. Ryan Brady did the best job we have ever experienced in model reviews, model option discussions, closing process, etc. Hal Foster also did the best job we have experienced in closing the financing for the new car. He was very patient and helpful in explaining the various documents to us and in answering our questions about them. More

It took over 4 hours to buy a car from them. Make sure you eat before you go to buy a car from Vic Bailey VW. you eat before you go to buy a car from Vic Bailey VW. More

After a terrible experience at a local dealer (in Mt. Pleasant), I came up to Vic Bailey VW and could not have been more impressed. The customer service was exceptional, everyone was polite and helpful a Pleasant), I came up to Vic Bailey VW and could not have been more impressed. The customer service was exceptional, everyone was polite and helpful and more than happy to answer all of my questions -- they usually gave me answers before I could even ask the question too! I'd specifically like to thank Hal for being the most upstanding person I dealt with through all of my car shopping. He was honest about every step of the process and took the time to explain all the details and numbers. For a first time car buyer, I could not have been more thankful for that. I am extremely happy with my car and satisfied with how the entire process at Vic Bailey VW went. It's nice to know that there are honest, good people in the automotive industry. Thank you!!!! More

I recently purchased a pre-owned Jetta from Vic Bailey. I do not enjoy having to purchase a car but I can honestly say this was a pleasant experience. Everyone was so nice, friendly and professional. There do not enjoy having to purchase a car but I can honestly say this was a pleasant experience. Everyone was so nice, friendly and professional. There was no high pressure sales pitches and I was able to take my time and decide exactly what I wanted. I am very happy with my purchase and would recommend these guys to anyone looking for a great vechicle. Vic Bailey can be very proud of ALL the employees at the Reidville Road location. I intend to have my car service there because the service department is on top. They know what they are doing and complete it well. Don't buy a car from anyone else until you have checked out Vic Bailey 1st and then you won't want to go anywhere else. If I have forgotten to mention anyone who helped me it was only by accident. The entire staff is wonderful. Go by and check them out and you will see what I am talking about. More

Vic Bailey Volkswagen is on their game. I cannot recommend sales associate John David (J.D.) Ledbetter or this dealership as a whole enough to perspective buyers. I stopped by the dealership on a Fr recommend sales associate John David (J.D.) Ledbetter or this dealership as a whole enough to perspective buyers. I stopped by the dealership on a Friday to look at replacing my 2008 Jetta that I had purchased from Vic Bailey VW at their former location. Mr. Ledbetter noticed I was browsing and invited me to stop by the dealership on Saturday at 11 for a unobligated test drive. This gentleman is professional to clients, energetic about service, passionate about the Volkswagen product and a strong asset to his dealership. Please accept my highest recommendation for Mr. Ledbetter as your choice when buying your next automobile from Vic Bailey Volkswagen. As a client of Vic Bailey Volkswagen for 10 years, it was amazingly obvious that the dealership has undergone dramatically positive changes within their sales team, with new management under the leadership of Hal Foster (grandson of Vic Bailey). This dealership finally meets the expectation of the Vic Bailey name, one that Volkswagen corporate would be proud of. First class service, quality and fairness to the buyer have never been more apparant. Special thanks to Mr. Ledbetter, Mr. Jeff Bryson (management), Mr. Hal Foster and Mr. Jason Kemp (finance) for their incredible service and a completely positive buying experience of my new 2012 VW. And if you use Vic Bailey Volkswagen to have your car serviced, you cannot beat Scott Glover and team in the service department - I have always been a pleased client with their great service and dedication. More

All of the staff (esp. the VP, Hal Foster) was very, very friendly. They worked very hard to deliver a wonderful, new car within my price range and budget. I would recommend anyone to go to Vic Bailey. I nev friendly. They worked very hard to deliver a wonderful, new car within my price range and budget. I would recommend anyone to go to Vic Bailey. I never felt like they were trying to "pull a fast one over me" or jack up the price for commission. Mr. Foster was wonderful! More

This Dealership was by far the best experience i have ever had buying a new car.. Friendly, Fast, Courteous, etc.... This is the first VW i have ever owned. What a great experience it was.... I will tell ever had buying a new car.. Friendly, Fast, Courteous, etc.... This is the first VW i have ever owned. What a great experience it was.... I will tell everyone i know.... More

We negotiated the sale over the phone and the internet because we were out of state and they had the Certified VW that we were looking for. When we arrived everything was in order, the transaction went qu because we were out of state and they had the Certified VW that we were looking for. When we arrived everything was in order, the transaction went quickly and we were back on the road on our way home in no time, in our practically brand new VW. More

Both salesmen were very courteous and friendly, took a lot of time with us to make sure we understood everything involved in the lease and that we understood all the equipment on the car. It was a pleasan lot of time with us to make sure we understood everything involved in the lease and that we understood all the equipment on the car. It was a pleasant experience all in all More